Director, IOC Planning Strategy

Endeavor Air is a wholly-owned subsidiary of Delta Air Lines. Flying as Delta Connection Endeavor operates141 regional jets on 750 daily flights to 122 destinations in the United States Canada and the Caribbean.

Headquartered in Minneapolis Minn. Endeavor has hub operations in Atlanta Cincinnati Detroit Minneapolis New York and Raleigh-Durham and 11 maintenance bases across our network.

Were seeking a visionary Director of IOC Planning & Strategy to lead innovation and strategic transformation within our Integrated Operations Center (IOC). This role is ideal for a dynamic leader who thrives at the intersection of technology analytics and team development.

What Youll Do:

• Lead with purpose: Drive strategic planning and operational excellence across the IOC.
• Empower teams: Oversee employee training programs that elevate performance and foster growth.
• Innovate systems: Champion the evolution of technology and systems that power our operations.
• Enhance decision-making: Advance our analytics capabilities to deliver smarter faster insights.

What Were Looking For:

• Proven leadership in complex operational environments.
• Passion for leveraging data and technology to solve real-world challenges.
• A collaborative mindset with a track record of building high-performing teams.

• Ensure the Integrated Operations Center (IOC) consistently achieves the highest standards of safety and performance in daily operations.
• Develop and execute forward-thinking strategic plans that set ambitious long-term goals and define clear pathways to success for the division.
• Drive and implement transformative change management strategies ensuring all initiatives align with the IOCs vision goals and priorities.
• Forge strong partnerships with Crew Services ACC and OCC directors leading cross-functional initiatives that deliver unified results.
• Leverage operational and divisional data to identify opportunities optimize performance and drive continuous efficiency improvements.
• Define track and advance key performance indicators (KPIs) and metrics to measure progress and success of strategic initiatives.
• Lead the adoption and integration of new technologies and automation overseeing testing user feedback and change management to maximize impact.
• Build and maintain robust stakeholder relationships ensuring transparent communication effective information sharing and actionable feedback on projects and initiatives.
• Assess the effects of organizational changes identify risks and opportunities and develop strategic recommendations for ongoing improvement.
• Analyze internal and external environments processes and business objectives to uncover and capitalize on opportunities for operational advancement.
• Oversee the design and delivery of training programs for Crew Services ACC and Flight Control ensuring compliance with FAA regulations and empowering employees for success.
• Collaborate with leadership to allocate budgets staff and resources efficiently supporting divisional and organizational goals.
• Provide expert operational backup for Crew Services and OCC directors as needed ensuring seamless continuity.
• Maintain comprehensive knowledge of company policies procedures FAA regulations and departmental processes to guide decision-making and compliance.

• Other duties as assigned.

• Leads a team of 9 employees with 3 direct reports.

• Ethics and Values - Recognized as highly ethical leader internally and externally. Influential in the airline industry due to ethical reputation and way of doing business. Leads the organization as an active and visible servant leader - communicating the commitment and support that Endeavor leaders have to employee and business success.
• Knows Our Business - Knows our competition and what drives our market niche. Has expertise experience or connections that provide context for making wise and informed business decisions. Engages the organization in constructive problem-solving and encourages all employees to think creatively and use their expertise to continually solve problems challenge assumptions and prevent stagnation.
• Builds Trust and Decision Making - Communicates organizational changes and decisions in a thorough way providing insight into rationales for decisions and allowing opportunity for questioning and challenge. Shows commitment to transparency and continual learning.
• Drive for Results by Inspiring Others - Understands that key measurements will drive results and works to identify those most critical to communicate priorities and allocate resources appropriately. Inspires support for the organizations mission in the community and the industry. Articulates a vision for where the industry is going in the future by inspiring and mobilizing others to action.
• Know Your Team/Leading People - As a leader proactively sees opportunities for talented and diverse staff to work with upper leadership to promote development and results. Communicates clear and consistent messages to reinforce priorities for employee engagement inclusion and development.
• Director Traits at Endeavor Self-Awareness; Versatile Business Knowledge; Actively Manages Change; Effectively Leads Teams; Organizational Savvy; Influence and Operational Leadership.

• Bachelors degree in business administration airline operations or related field or equivalent related experience in a strategic planning role preferred.
• Knowledge of 14CFR Part 121 preferred.
• Strong understanding of crew scheduling/planning processes and procedures preferred.
• 5 years of experience leading people required.
• 3 years of experience identifying and implementing business analytics metrics.
• Demonstrated experience with refining and implementing effective processes.
• Strong analytical and problem-solving skills with the ability to think strategically and provide innovative solutions.
• Strong knowledge of change management strategies.
• Excellent communication and presentation skills with the ability to effectively influence and collaborate with stakeholders at all levels.
• Exceptional leadership and team management abilities.
• Must be experienced in effectively working with and managing a diverse and inclusive workgroup.

• Must be able to work extra hours including weekends/holidays and travel when necessary.
• Involves some repetitive motion such as data entry or typing as well as longer than normal hours and potential stress during irregular operations.
• Some physical exertion such as pulling pushing reaching bending sitting standing walking and lifting such as boxes bags and electronic equipment not in excess of 30 pounds.
• Can involve long periods of sitting.
• Computer work in a typical office environment subject to critical deadlines.

Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor Air employees receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around.

• Free or reduced-rate travel privileges on Delta Air Lines and 80 air carriers worldwide for employees and eligible family members
• Comprehensive Medical Dental and Vision Plans
• 401(k) with Company Match starting on Day 1
• Operational Performance Rewards (OPR) Program
• Life and AD&D Insurance Short and Long-term Disability Flexible Spending Accounts (FSA) and voluntary supplementary benefit options