Traffic Management Specialist

AECOM is currently seeking a Traffic Monitoring Specialist to help support our projects located within the Sanford FL area. The right candidate should possess a genuine interest in traffic and public safety and willingness to learn new skills.

Responsibilities: 

• Position works under limited supervision performing relatively complex technical work.
• Provides services at client site in Sanford FL.
• Answers calls from outside partners and stakeholders.
• Utilizes FDOTs ITS devices (CCTV cameras and speed/volume detectors) along with Advanced Traffic Management System (SunGuide) and other software to monitor and manage freeway and arterial traffic.
• Provide driver feedback via overhead signs and FL511.
• Will dispatch Road Rangers and other FDOT incident management resources using telephones and push-to-talk systems
• Will document in detail activity relating to all traffic incidents to create historical documentation of the incident.
• May perform data entry functions beyond event documentation
• Routine monitoring ITS equipment (CCTV cameras and speed/volume detectors) and report any technical issues that need repair. Ongoing monitoring of repair status and notification if repairs are exceeding allowed time.
• Learn signal timing principles and notification procedures for local maintaining agencies.
• Participate in a continual improvement process of all operational activities.
• Assist with various other roles such as public information mapping performance measures signal cabinet/field work contract management.
• Follow statewide Standard Operating Guidelines and local Standard Operating Procedures to precision.

Environment: 

• Work is in a 24/7 emergency operations/dispatch environment and will include overnight weekend and holiday hours.
• Work often involves repetitive functions and is performed indoors at a desk that can be adjusted for sitting or standing
• This is a public safety function that requires focus and the ability to prioritize.
• Work can be fast-paced and intense

Qualifications :

Minimum:

• High school None

Preferred;

• Proficient in oral and written communication skills
• Proficient in prioritizing and organizational skills and an attention to detail.
• One or more years prior experience in a dispatch environment or other related customer service role.
• Experience in public service environment 

Additional Information :

• Relocation is not an option for this position
• Sponsorship for US employment authorization is not available now or in the future for this position. 

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status AECOM benefits may include medical dental vision life AD&D disability benefits paid time off leaves of absences voluntary benefits perks flexible work options well-being resources employee assistance program business travel insurance service recognition awards retirement savings plan and employee stock purchase plan. 

AECOM is the global infrastructure leader committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities we solve our clients complex challenges in water environment energy transportation and buildings. Our teams partner with public- and private-sector clients to create innovative sustainable and resilient solutions throughout the project lifecycle from advisory planning design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at . 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts youll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills helping you build the career youve always envisioned. Here youll find a welcoming workplace built on respect collaboration and communitywhere you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. 

Remote Work :

No

Employment Type :

Full-time