Enterprise Account Executive,

Vienna, VA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Department:

Sales

Job Summary

At the heart of ServiceNow is a grand purpose: to make the world work better for everyone. Our purpose is not just a tagline its a demonstration of our intent to impact the world for the better. To continue this mission is a go-to-market vertical that leads with our values to exclusively service the needs of the global non-profit community using the power of our platform to enable these vital organizations to achieve operational efficiency boosts when those time saving efficiencies will literally save and impact lives. Aligned to our ESG strategy the team positions our world-class platform capabilities and solutions to non-profits and reinvest a portion of the profits into the community.

The Senior Account Executive will produce new business sales revenue from software licenses working with prospects and customers in a specific territory. This will be achieved through territory planning including research of prospect & customers using business development strategies and completing field-based sales activities within an assigned territory.

The Senior Account Executive builds relationships within Non-Profit clients while achieving (and exceeding) quarterly and annual sales quotas for an assigned territory.

Develop and run a sales strategy in the assigned territory with a target prospect list and a sales plan. This includes Strategic territory planning account planning and leveraging internal relationships to execute on sales opportunities
Ownership of driving successful pipeline generation activities in partnership with SDRs LDRs marketing and partners
- Drive brand awareness and develop customer success stories
- Qualify prospects and develop new sales opportunities and ongoing revenue streams
Advance and close sales opportunitiesthrough the successful execution of the sales strategy and roadmap
Retain and grow existing customer base (including In Kind Donation accounts) with regular non-sales customer engagement activities to deliver on excellent customer experience and value realization
Cultivate customer relationships by deeply understanding Non-Profit strategic growth plans challenges/opportunities technology footprint and corresponding strategy to serve as a partner for their success
Demonstrate operational excellence across forecasting and account planning
Be a trusted authentic advisor to your customers by understanding and empathizing with their business and advising on how ServiceNow can help them achieve their organizations strategic objectives
Identify 1-2 customer success stories to the Head of Sales on an annual basis for external publication

Qualifications :

Qualifications

Current location in Metro areas of DC Chicago IL Charlotte NC Boston MA or NYC NY
Experience within the nonprofit space is preferred
Possess a unique balance of a mission orientation and metrics driven mentality. A passion for selling with a bigger picture purpose
5 years working as an Account Executive (or equivalent role) within the software industry; achieving and exceeding sales targets; net new business and existing business upsell
Experience selling into and working with Non-Profit organizations; Ability to understand the bigger picture and business drivers around technology in the Non-Profit space.
Experience and success selling Customer Experience Customer Service and/or IT Service Management solutions preferred
ServiceNow Platform knowledge preferred
Ability to build strong internal cross-functional relationships
Instant customer credibility: ability to build strong external relationships
Excellent written and verbal communication skills; relevant for a C-level audience
Strong project management experience
Demonstrated experience in keeping accurate forecast for your territory monthly/quarterly/annually and utilizing sales tools and analytics to target customers
Up to 50% Travel

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Remote Work :

Yes

Employment Type :

Full-time

The Senior Account Executive builds relationships within Non-Profit clients while achieving (and exceeding) quarterly and annual sales quotas for an assigned territory.

Develop and run a sales strategy in the assigned territory with a target prospect list and a sales plan. This includes Strategic territory planning account planning and leveraging internal relationships to execute on sales opportunities
Ownership of driving successful pipeline generation activities in partnership with SDRs LDRs marketing and partners
- Drive brand awareness and develop customer success stories
- Qualify prospects and develop new sales opportunities and ongoing revenue streams
Advance and close sales opportunitiesthrough the successful execution of the sales strategy and roadmap
Retain and grow existing customer base (including In Kind Donation accounts) with regular non-sales customer engagement activities to deliver on excellent customer experience and value realization
Cultivate customer relationships by deeply understanding Non-Profit strategic growth plans challenges/opportunities technology footprint and corresponding strategy to serve as a partner for their success
Demonstrate operational excellence across forecasting and account planning
Be a trusted authentic advisor to your customers by understanding and empathizing with their business and advising on how ServiceNow can help them achieve their organizations strategic objectives
Identify 1-2 customer success stories to the Head of Sales on an annual basis for external publication

Qualifications :

Qualifications

Current location in Metro areas of DC Chicago IL Charlotte NC Boston MA or NYC NY
Experience within the nonprofit space is preferred
Possess a unique balance of a mission orientation and metrics driven mentality. A passion for selling with a bigger picture purpose
5 years working as an Account Executive (or equivalent role) within the software industry; achieving and exceeding sales targets; net new business and existing business upsell
Experience selling into and working with Non-Profit organizations; Ability to understand the bigger picture and business drivers around technology in the Non-Profit space.
Experience and success selling Customer Experience Customer Service and/or IT Service Management solutions preferred
ServiceNow Platform knowledge preferred
Ability to build strong internal cross-functional relationships
Instant customer credibility: ability to build strong external relationships
Excellent written and verbal communication skills; relevant for a C-level audience
Strong project management experience
Demonstrated experience in keeping accurate forecast for your territory monthly/quarterly/annually and utilizing sales tools and analytics to target customers
Up to 50% Travel

Additional Information :

Work Personas

Equal Opportunity Employer

Accommodations

Export Control Regulations

Remote Work :

Yes

Employment Type :

Full-time

Key Skills

SAAS
Customer Service
Cloud
Healthcare
Account Management
CRM
Salesforce
Infrastructure
Client Relationships
New Customers
Territory
Trade shows
Sales Goals
Sales Process
Analytics

Apply Now

About Company

ServiceNow

Learn here. Grow here. Make a difference here. At ServiceNow, our cloud?based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and enterprises. Were growing fast, innovating even faster, and making an impact on our c ... View more

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