Senior Product Manager, Device Management
Senior Product Manager, Device Management
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Job Description
Title: Senior Product Manager Device Management
Location: Remote US with preference for Boston or NYC.
About Toast:
Toast is driven by building the restaurant platform that helps restaurants adapt take control and get back to what they do best: building the businesses they love.
Are you bready* for a change (Team Info)
Toast is looking for a Senior Product Manager to take end-to-end ownership of our Device Management strategy. This role will serve as the dedicated owner of the Android Systems team while also driving the cross-team strategy vision and execution of Device Management priorities across Device Software.
This is a software PM role with hardware fluency required. Youll directly partner across Device Software and Hardware teams to manage core R&D activities including requirements gathering development QA tracking and rollouts. Delivering on this end-to-end product means driving changes across devices single-purpose applications (SPAs) and backend services.
Youll collaborate closely within the Device Software and Hardware triads (Product Engineering Design and QA) and partner with PMs across Toast including go-to-market and customer-facing teams to ensure device management capabilities deliver on both support experience improvements and enterprise-scale milestones.
Youll be joining a team on the front lines of Toasts mission to help restaurants thrive by ensuring the devices our customers depend on are reliable secure and intelligently managed.
About this roll* (Responsibilities)
- Lead the device management strategy and roadmap ensuring strong alignment within Device Software and Hardware as well as more broadly across Toast.
- Act as the single-threaded owner for all device management initiatives driving end-to-end execution.
- Partner across Device Software and Hardware triads (Product Engineering Design QA) to manage core R&D activities requirements gathering development QA tracking and rollouts.
- Deliver end-to-end product outcomes by driving changes across devices single-purpose applications (SPAs) and backend services.
- Collaborate with PMs across Device Software as well as PMs and go-to-market and customer-facing teams across Toast to ensure device management capabilities improve support experiences for both customers and internal teams while also delivering enterprise-scale value.
- Define and execute a product vision that balances platform enablement with monetizable customer-facing product opportunities.
- Mentor Device Software PMs helping them grow their product craft and decision-making skills.
- Use data tools (Splunk Snowflake Hex Sigma etc.) to define success metrics analyze performance and guide roadmap priorities.
Do you have the right ingredients*:
Basic Qualifications
- Minimum 5 years of product management experience with proven success owning large complex products end-to-end.
- Strong experience leading in triad environments (Product Engineering Design) plus QA across at least two dev teams.
- Demonstrated ability to operate in software hardware contexts ideally within Android Open Source Project environments.
- Skilled at strategy development roadmap ownership and project managing cross-functional programs through ambiguity.
- Strong communication skills able to influence across multiple teams and functions.
- Data fluency with tools such as Splunk Snowflake Hex and Sigma.
Preferred Qualifications
- Experience working with enterprise customers and IT managers.
- Prior experience building launching or managing Mobile Device Management (MDM) products.
- Background in building both platform products and monetizable customer-facing solutions including freemium and PLG-led motions.
- Experience mentoring or coaching PMs.
- Familiarity with AI-powered product development; bonus if youve built or shipped AI-driven capabilities (helpful as Toast expands its Toast IQ initiative).
AI at Toast
At Toast were Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster more independently and with higher quality. We provide these tools across all disciplines from Engineering and Product to Sales and Support and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; its a core part of our culture.
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract retain and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters changing needs. Learn more about our benefits at puns encouraged but not required
The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary our total rewards components include cash compensation (overtime bonus/commissions if eligible) benefits and equity (if eligible).
Diversity Equity and Inclusion is Baked into our Recipe for Success
At Toast our employees are our secret ingredientwhen they thrive we restaurant industry is one of the most diverse and we embrace that diversity with authenticity inclusivity respect and humility. By embedding these principles into our culture and design we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally check out: today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process please contact .
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For roles in the United States It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Required Experience:
Senior IC
Employment Type
Full Time
