Business Systems Manager
Business Systems Manager
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$ 90000 - 108000
1 Vacancy
Job Description
Job Details
Description
Department: Administration/IT/BI Work Arrangement: Hybrid-remote
Business Systems Manager
Way Finders is a 2024 Top Workplaces for Nonprofit organization named as an employer of choice because our employees said so!
At Way Finders we are passionately invested in lifting up the regions people places and systems. Though our team performs a wide variety of functions we are united by our shared mission: to build and advocate for a thriving region; to improve the stability and economic mobility of families and individuals; and to develop and manage a robust range of safe affordable housing options.
Interested in joining our team of dedicated professionals Way Finders is currently seeking a Business Systems Manager for a collaborative IT/BI role. The Business Systems Manager is responsible for the ongoing support and coordination of all business systems*. Additionally this position will assume a project management role in leading the implementation of new systems as well as upgrades both major and minor of existing business systems. This position is expected to coordinate closely with the respective functional leaders and coordinate/communicate closely with Information Technology and Business Intelligence staff that may be impacted by any initiative.
*Currently 30 systems in our organization of 330 employees.
Benefits include: 20 days of accrued paid time-off in year one 15 holidays annually Health dental and vision insurance options FROM DAY ONE Educational assistance Medical Reimbursement Account Dependent Care Account 403(b) retirement plan with employer match Life insurance Short-term and long-term disability insurance Transportation benefits Employee Assistance Program Annual staff picnic!
Wage starts between $90000 and $108000 per year depending on equivalent qualifications. Interested applicants must submit a resume and cover letter; applications will be accepted until the position is filled.
The candidate may work in a hybrid-remote capacity but must live within commutable distance. Regular in-office work and meetings are required.
Responsibilities include:
Provide leadership with ensuring that all business systems are functioning according to expectations
Serve as the project management lead in the implementation of new or upgraded systems
Develop and maintain a data warehouse and other reporting/analytical systems
Coordinate activities with and provide support to the Business Intelligence team
Liaise between functional staff and business system vendors to expedite the resolution of all functional and technical issues that may be encountered
Work with user teams to optimize their workflows in utilization of business systems
Provide continuous communications to management and staff on the progress of resolving issues and questions with business systems
Proactively create clear timely and up-to-date support documentation
Create user support documentation and provide user training
Provide support for Salesforce-based applications
Coordinate special projects in cooperation with the Information Technology team; assist with research related to technology needs
Implement and develop documentation systems and procedures related to the departments activities and tracking requirements; ensure that documentation falls within departmental performance standards
Serve as a backup in the administration and troubleshooting of the MS365 platform
Requirements include:
7 years equivalent experience in information technology with 5 years as a field specialist; a combination of experience plus a Bachelors degree may be a substitute
Solid understanding of features available within the MS365 platform
Strong technical and functional understanding of databases
Good understanding of the construction and maintenance of data warehouses
Excellent project management and organizational skills; detail-oriented
Experience with troubleshooting applications and systems issues
Excellent interpersonal customer service and communication skills (verbal/written) with the ability to work in a high volume multi-location fast-paced organization
Ability to work both independently and as a member of a team with the capacity to communicate effectively including in group and/or presentation settings
Way Finders is an Equal Opportunity Employer. This position is available to all without regard to race color religion national origin disability age gender or gender identity sexual orientation political affiliation or veteran status. We provide reasonable accommodation for qualified individuals.
Required Experience:
Manager
Employment Type
Full-Time
