Director of Dining Business Operations and Contract Management
Director of Dining Business Operations and Contract Management
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Reporting to the Associate Vice President for Student Affairs/Dean of Student Services with a dotted line report to the Vice President for Student Affairs the Director of Dining Business Operations and Contract Management develops coordinates and administers contracts for dining services at all venues across the Fordham campuses serving as the primary point liaison with the contractor and monitoring the existing contract for compliance with terms and conditions.
Essential Functions
Evaluates and monitors contractor performance to determine the necessity for amendments extension of the contract and compliance with contractual obligations. Develops and implements strategies in collaboration with the dining service provider and relevant University departments to enhance student satisfaction with dining services and positively impact external rankings including but not limited to The Princeton Review and . This includes actively soliciting and analyzing student feedback identifying areas for improvement based on ranking criteria implementing initiatives to address student concerns and preferences and ensuring effective communication of dining program strengths to relevant ranking bodies and prospective students and families. Analyzes and approves or rejects internal and/or contractor requests for deviations from contract specifications. Works collaboratively with the Finance Office to analyze price proposals financial reports and other data to determine reasonableness of prices; reviews and interprets contract provisions to achieve cost efficiencies and reductions where feasible. Assesses contractor service value and service reliability relative to cost; makes recommendations on future contracting of the department. Serves as primary liaison with contracting representatives to ensure compliance with contract specifications and resolution of problems and issues as they arise; arbitrates claims or complaints occurring in the performance of contracts. Monitors equipment repair and facility maintenance to maintain the department in good working order and to meet annual budgets in these areas. Represents University and dining interests in determining and executing facility renovations and/or new build-outs. Monitors compliance with Department of Health and Serve Safe regulations. Assists and/or provides input into the formulation development and/or revision of operating policies procedures and strategies for the University as appropriate
Preferred Qualifications
Demonstrated experience collaborating with Finance Facilities and Student Affairs to execute campus-wide service initiatives.
Work Environment
Office Environment: Employees are protected from weather conditions or contaminants but not necessarily occasional temperature changes.
Required Experience:
Director
Employment Type
Contract
