Director of Operations
Director of Operations
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Job Description
As Director of Operations you will oversee the day-to-day running of the hotel across multiple departments ensuring seamless operations and consistently high standards. Working closely with the General Manager youll provide strategic leadership support department heads and champion a culture of excellence innovation and care for our guests and our team
Key Responsibilities:
- Lead mentor and inspire operational department heads to achieve guest satisfaction financial performance and team engagement goals
- Oversee the day-to-day operations across Rooms and Food & Beverage to ensure consistency efficiency and excellence.
- Support with the opening of our new Eastern Mediterranean Rooftop Venue Cleo
- Partner with the General Manager on strategic planning budgeting forecasting and implementation of operational initiatives.
- Monitor guest feedback and implement continuous improvement strategies to elevate service standards.
- Drive compliance with health safety and regulatory requirements.
- Champion the Hyde brand values and deliver experiences that reflect the hotels unique personality and style.
- Build and maintain positive relationships with owners stakeholders and the local community.
Qualifications :
What were looking for
- Proven experience in a senior operations leadership role within a luxury or lifestyle hotel environment.
- Strong knowledge across multiple hotel disciplines
- A natural leader with the ability to inspire motivate and develop diverse teams.
- Commercially astute with demonstrated experience managing budgets forecasts and financial performance
- Passionate about hospitality and delivering exceptional guest experiences.
Additional Information :
What we offer
- Worldwide Accommodation and Food & Beverage Discounts at Ennismore and Accor properties
- Be part of a creative energetic and supportive team
- Career growth opportunities across our wider hospitality group
- Daily Staff Meals
At Hyde Melbourne Place we celebrate diversity and are committed to creating an inclusive environment for all team members. We welcome applications from people of all backgrounds identities and experiences.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
