Order Management Specialist
Order Management Specialist
Posted on :
04-10-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
04-10-2025
Job Description
Order Management Specialist
Meet Motz: The Motz Group has built performance for more than four decades. Founded in 1977 and serving the high-performance natural and synthetic turf markets Motz is one of the worlds most recognized and highly respected turf system specialists. The culture at Motz is built on the culmination of people and planning processes and problem solving innovations and responsiveness and the intense desire our passionate employee-owners have for creating win-win solutions. As a united team we work relentlessly to bring all the elements of quality consistency innovation and service perfectly together. We proudly stand behind our products and services to ensure long-lasting prosperous relationships with our valued customer base. Focused on moving people to better lives Motz aspires to continuously drive our industry forward and impact the customers and communities that we proudly serve. We are in search of The Motz Groups next highly-motivated employee-owner to join our growing team is it you Learn more about how the Motz Order Management Specialist role will help us continue to build performance and leave remarkable lasting impressions!
Position Overview: As a growing 100% Employee-Owned company The Motz Group is seeking a detail-oriented and team-focused Order Management Specialist to help us deliver championship-quality service with reliability and this role youll manage product orders across our nationwide distributor network guiding each step from quoting to delivery to create a seamless and remarkable customer experience. Youll collaborate closely with production sales freight partners and customers serving as the vital link that keeps everything moving with clarity and precision while also strengthening relationships with vendors supporting internal teams and ensuring that every interaction reflects the Motz 3R experience Reliable Responsive and Remarkable.
Key Activities:
- Be the go-to partner for customers delivering remarkable support by tapping into our nationwide production and distribution network.
- Take ownership of the order journey guiding it from quoting through invoicing and make the process clear accurate and stress-free.
- Keep everyone connected maintaining proactive communication with vendors freight partners and customers every step of the way.
- Lend a hand beyond the order supporting customers and internal teammates whenever extra help is needed.
- Grow strong partnerships with suppliers and vendors that reflect Motzs values and commitment to long-term success.
- Jump in with flexibility taking on special projects or assignments from the Operations Manager or Senior Order Management Specialist.
Skills Required:
- Bring a sharp eye for detail ensuring accuracy and consistency in every step of the process.
- Stay motivated and growth-minded with a drive to make an impact and help the business thrive.
- Communicate with confidence using strong verbal and written skills to build clarity and trust.
- Think critically and solve problems turning challenges into opportunities for better outcomes.
- Thrive both independently and as a teammate knowing when to take initiative and when to collaborate.
- Deliver the Motz 3R experience Reliable Responsive Remarkable in every interaction with customers partners and teammates
Professional Qualifications:
- Bachelors degree from an accredited college in a supporting field of study or 2 years of experience in a customer support role (customer support account management order fulfillment logistics etc).
- Proficient in Microsoft Office Suite including Word Excel and Outlook.
Reports to:Product Operations Manager The Motz Group
Employment Classification Level: Non-Exempt
Equal Opportunity Employer
The Motz Group is proud to be an Equal Opportunity employer. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin gender identity disability age genetic information veteran status pregnancy or any other protected characteristic as outlined by federal state or local laws. We believe in equality for all and celebrate the diversity of our employees customers and communities. We believe this increases creativity innovation and enables engaged teams. Were committed to providing an inclusive environment free from harassment and discrimination where all employees feel welcomed valued and respected.
Required Experience:
IC
Employment Type
Full Time
Key Skills
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