Job Title: Sr. On-Site Service Specialist
Location: Tualatin OR
Type: Contractor - Onsite (Temporary)
Shift: Monday-Friday 8:00 AM - 4:30 PM
Pay Rate: $20.00/hr

Position Overview

Ricoh is seeking an experienced Sr. On-Site Service Specialist to support print production scanning indexing and mailroom operations. This role requires strong customer service document imaging expertise and the physical ability to stand for extended periods and lift up to 35 lbs. Candidates with print/key operator experience are strongly preferred.

Key Responsibilities

Print Production & Imaging

• Operate high-volume copy machines printers and finishing/bindery equipment.

• Perform scanning indexing digital imaging and use related document imaging software.

• Utilize MS Office applications and email systems for file handling and communication.

• Access and update document management systems per established protocols.

• Conduct daily inspections of convenience copiers; clear jams and report issues.

Mailroom & Distribution

• Sort distribute and process incoming and outgoing mail/faxes.

• Apply necessary postage using mail management systems.

• Perform shipping and receiving duties for materials supplies and customer documents.

• Deliver completed print jobs to designated on-site or off-site locations.

Administrative & Operational Support

• Maintain logs for meters service reports inventory and job tracking.

• Calculate charges for completed work and update billing reports.

• Respond to and coordinate service calls with technicians or management.

• Perform filing archiving purging and document organization as required.

• Handle data entry and digital recordkeeping.

Facility Support (As Needed)

• Maintain cleanliness and organization of work areas and copier stations.

• Assist with meeting room setups light maintenance and building occupant moves.

• Provide receptionist or call center support when necessary (Senior-Level function).

• Use equipment such as shrink-wrap machines paper cutters hole drillers joggers and electric staplers.

Qualifications

• High school diploma or GED required.

• 1-2 years of related experience in printing mailroom or office services preferred.

• Experience with high-volume copy/print equipment strongly preferred.

• Valid drivers license may be required per Ricoh policy.

Skills & Abilities

• Excellent customer service and communication skills.

• Strong PC skills (MS Office email digital file handling).

• Ability to prioritize tasks and manage workflow independently.

• Basic math filing and organizational skills.

• Ability to operate office machinery and technical equipment.

Required Skills:

printingmailroomcopy/print