Network Voice Consultant

Frisco, TX - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

SME Experience :

Technical Certification: CCVP with at least 10 to 15 years of experience.
Basic understanding of CUCM & Cisco unity connection version 8.x and 9.x.
Must be able to add IP phones End users CSS Partition Route pattern and Route Group etc.
Good understanding of Unity Connection Voice mail services.
Good understanding of VoIP MGCP H.323 and SIP services.
Good communication skills.
Open for 24x7 availability
Should be able to jump on P1 bridges and drive the technical troubleshooting bridge.
Expert level experience in handling Cisco IP telephony Network Infrastructure.
independently resolve tickets within SLA
Adheres to standard operating procedures / work instructions
Follow the escalation process
Follow the shift hand-over process

SME Experience : Technical Certification: CCVP with at least 10 to 15 years of experience. Basic understanding of CUCM & Cisco unity connection version 8.x and 9.x. Must be able to add IP phones End users CSS Partition Route pattern and Route Group etc. Good understanding of Unity Connection Voice...