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WHY JOIN FCS

At Florida Cancer Specialists & Research Institute we believe our people are our strength and we invest in addition to having a positive impact on the people and communities we serve associates benefit from significant professional opportunities career advancement training and competitive wages.

Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement 401-K match pet and legal insurance.

A LITTLE BIT ABOUT FCS

Since 1984 Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research cutting-edge technologies and advanced treatments we are committed to providing world-class cancer care. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies in a community setting and may participate in national clinical research studies of drugs and treatment the past five years the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.

Through our partnership with Sarah Cannon we are one of the largest clinical research organizations in the United States. Often FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.

Come join us today!

RESPONSIBILITIES

• FLORIDA RESIDENT CANDIDATES

• Work schedule 11:30am to 8:00pm

• The Intake Representative I will provide outstanding customer service and administrative clerical support to all parties that they interact with.

• The Intake Representative I must be able to multi-task between multiple software programs and/or applications handle multiple telecommunication lines and work efficiently in all pharmacy computer programs.

• Accurate data entry

• Will coordinate information with appropriate teams to expedite pharmacy services.

• All information documented will be accurate to the best of the employees knowledge and presented in a professional manner.

• The Intake Representative I will keep open lines of communication with their immediate supervisor and/or manager.

• Demonstrates working knowledge of all facets of role relevant regulations and organizational and departmental policies and procedures.

• Performs other duties and projects as assigned.

• Performs all duties in accordance with regulatory requirements and organizational policies and procedures.

QUALIFICATIONS

• Education:High school education required

• Previous Experience: A minimum of one (1) year in a medical field setting is preferred (pharmacy hospital physician office etc.)

• Working knowledge of handling multiple inbound and outbound telephone lines preferred.

• Core Capabilities:

• Analysis & Critical Thinking: Critical thinking skills including solid problem solving analysis decision-making planning time management and organizational skills.

• Must be detailed oriented with the ability to exercise independent judgment.

• Interpersonal Effectiveness: Developed interpersonal skills emotional intelligence diplomacy tact conflict management delegation skills and diversity awareness.

• Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.

• Communication Skills: Good command of the English language.

• Second language is an asset but not required.

• Effective communication skills (oral written presentation) is an active listener and effectively provides balanced feedback.

• Customer Service & Organizational Awareness: Strong customer focus.

• Ability to build an engaging culture of quality performance effectiveness and operational excellence through best practices strong business and political acumen collaboration and partnerships as well as a positive employee physician and community relations.

• Self-Management: Effectively manages own time conflicting priorities self stress and professional development.

• Self-motivated and self-starter with ability work independently with limited supervision.

• Ability to work remotely effectively as required.

• Must be able to work effectively in a fast-paced multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.

• Computer Skills: Proficiency in Microsoft Office: Word Excel PowerPoint and Outlook required.

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SCREENINGS Background drug and nicotine screens

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally as a condition of employment FCS requires all new hires to receive various vaccinations including the influenza vaccine barring an approved addition FCS is a drug-free workplace and all new hires will be subject to drug/ nicotine testing. Medical Marijuana cards are not recognized.

EEOC

Florida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at FCS please email FCS Recruitment () for further assistance. Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response.

FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age race color religion gender sexual orientation gender identity gender expression national origin protected veteran status disability or any other legally protected status.