Customer Service Representative
Customer Service Representative
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Salary Not Disclosed
1 Vacancy
Job Description
Customer Service Representative
Remote (based out of Kingsburg CA)
Pay: $18.00
About Us
Delinger Chiropractic located in Kingsburg California has been serving patients for over 15 years under the care of Dr. Jennifer Delinger DC QMI. We provide high-quality chiropractic care and patient support and were looking for a compassionate and reliable Remote Customer Service Representative to join our team. If you enjoy working in healthcare customer service medical office support or remote administrative roles this position may be a great fit.
Responsibilities
Answer patient inquiries via phone email and chat in a professional and friendly manner
Schedule and confirm patient appointments
Assist with billing questions insurance verification and claims follow-up
Update patient records in our system with accuracy and confidentiality
Provide general healthcare customer service and patient support in line with HIPAA standards
Collaborate with the chiropractic care team in a remote office environment
Qualifications
High school diploma or equivalent (Associates degree preferred)
1 year of customer service call center or healthcare office experience
Strong communication skills with a patient-first mindset
Proficiency with Microsoft Office and scheduling software; EHR experience a plus
Ability to multitask and remain organized in a remote customer service role
Knowledge of HIPAA compliance is preferred
Benefits
Competitive pay ($18$23/hr DOE)
Remote work flexibility
Paid training and onboarding
Health & wellness perks (including chiropractic care discounts)
Growth opportunities in healthcare administration and patient services
Equal Employment Opportunity
Delinger Chiropractic is proud to be an Equal Opportunity Employer. We value diversity and inclusion and welcome applicants from all backgrounds.
How to Apply
Submit your resume today to join our patient-focused team and build your career in remote healthcare customer service!
Employment Type
Full Time
