drjobs Senior Executive Finance Operations

Senior Executive Finance Operations

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1 Vacancy
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Job Location drjobs

Pune - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Provides payment management expertise in area of specialism such as collections/lending.
Moreexperienced Advisors maycoach others andsupport theresolutionof escalatedcomplaintsin
accordancewith
businesspolicyandlegal
requirements

Job title:

Senior Executive - Finance Operations

Job Description:

Providesa first point of contactserviceresolution for the customer educating customers on the alternative options available for the service being supported
Usesonlinesystems to accurately document customer account information adhering to data privacy legislation.
Ensuresregulatorycompliance
Inthe case of collections activity determines reason forcustomer payment delinquency and obtains paymentcommitment.
More experienced Advisors will support the Team Leader bymentoring andsupportingteam members to improve customer satisfaction andefficiency metricswithin thebusinessarea



Location:

Pune

India

Time Type:

Full time

Contract Type:

Permanent

Required Experience:

Senior IC

Employment Type

Full-Time

Company Industry

About Company

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