Information Management Specialist
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Job Location:
Daleville, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Halvik Corp delivers a wide range of services to 13 executive agencies and 15 independent agencies. Halvik is a highly successful WOB business with more than 50 prime contracts and 500 professionals delivering Digital Services Advanced Analytics Artificial Intelligence/Machine Learning Cyber Security and Cutting Edge Technology across the US Government. Be a part of something special!
Responsibilities:
a. The contractor shall provide desktop computer support on the NIPR and SIPR network which includes but is not limited to installation configuration and upgrade of software hardware and peripheral devices.
b. The contractor shall perform Help Desk functions: troubleshoot software and hardware issues and/or problems and work with Government representatives and contractors in DOS at the G6 and Network Enterprise Center (NEC) to resolve unusual or more complicated issues and/or problems.
c. The contractor shall assist the Government with the maintenance of network-based capabilities that support unclassified and classified voice data and video teleconferencing.
d. The contractor shall submit and track Technical Review Board (TRB) Submission Forms. These forms must go to the appropriate agencies or individuals for approval and a spreadsheet with the current status shall be maintained and updated as needed.
e. The contractor shall perform Help Desk functions for phone related issues submit relocation documentation to NEC for phone line moves submit documentation to NEC for additional phones review long distance calls and brief the DOS Director on any issues or questions and install/relocate phones when necessary.
f. The contractor shall submit all required Army Enterprise Service Desk (AESD) tickets and interface with NEC for all NIPR SIPR and phone issues.
g. The contractor shall provide Help Desk functions: troubleshoot software and hardware issues and/or problems with the ARTS systems and work with Government representatives and agencies (NEC and/or G6) to resolve more complicated issues and/or problems.
h. The contractor shall submit AESD tickets to the NEC for all issues and problems that require the NECs support for issues above local DOS control.
i. If required the contractor shall request issue and maintain all phone PINs for DOS civilian military and contractor employees.
j. The contractor shall attend all IMO and TRB meetings requested by the G6/NEC.
k. The contractor shall support/adhere to all NEC/G6 requests for information upgrades or support to the NIPR/SIPR computers and systems.
l. The contractor shall support DOS with any/all conferences meetings workgroups forums and tours that utilize the AAR rooms or any of the conference rooms in buildings 5440 and 5101.
m. During the week prior to and the week of the AVCOE Commanding Generals Aviation Senior Leaders Forum (AvSLF) the contractor shall provide daily operator support for the computer systems and Audio/Video systems in the AAR room and other areas utilized for the forum.
Requirements:
Secret Clearance
Halviks pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.
Required Experience:
IC
Key Skills
- Information Management
- HIPAA
- FIPS
- Records Management
- Windows
- System Security
- NIST Standards
- IT Support
- DIACAP
- Medical Records
- FISMA
- RMF
About Company
Certifications: CMMI DEV L3 | CMMI SVC L2 | ISO 9001:2015 | ISO 14001:2015 | ISO 17025:2017 | ISO 20000-1:2011 | ISO 27001:2013 Contract Vehicles: GSA OASIS SB | ARMY ITES-3S | 8(a) STARS III |
