Specialist, Military

Specialist Military

Updated: September 22 2025

Date Posted: September 23 2025 Airport Name: BFI Boeing Field

Work Hours: 8:00 am 5:00 pm Workdays: Monday - Friday

Reports To: Manager Military Operations Pay Frequency: Bi-Weekly

FLSA Status: Exempt Salary Range: $59000 - $62000

As the successful candidate you will

Provide strategic oversight and leadership for Modern Aviations military and Department of Defense (DoD) customer programs across our network. Develop and implement policies negotiate vendor contracts ensure compliance with DoD requirements manage financial and operational outcomes and ensure exceptional customer service is delivered to all military and DOD personnel. Serve as the primary decision-maker for military reservations and related services representing Modern Aviation with senior military contacts vendors and at industry events.

You are excited about this opportunity because you will

Direct and ensure accuracy of all military and DoD reservations resolving complex scheduling challenges and establishing policies for reservation management

Ensure ancillary services for each reservation including hotel rooms transportation and catering as applicable

Manage the military calendars and X1 reservation system for visibility with the designated Fixed Base Operator (FBO) Leadership Team

Negotiate establish and manage contracts with hotels transportation providers and catering vendors to secure favorable rates and service standards for military customers

Lead any equipment requirements required by the military and DOD personnel in conjunction with the FBO and Maintenance Department personnel

Develop operational plans and parking diagrams brief FBOs prior to military arrivals and oversee onsite execution of events

Design implement and maintain training programs documents and standards for Customer Service Representatives (CSRs) on military reservation processes and protocol

Monitor and analyze military fuel sales track KPIs and report outcomes to ensure financial targets are met

Own and oversee receivables from Aircards and military-related billing implementing financial controls and accountability measures to ensure timely collections

Collaborate with Moderns Military Liaison and Marketing team to identify new military markets develop strategies to expand business opportunities and implement ROI-driven programs

Lead company representation at military conferences airshows and industry events including operational planning budget oversight and ROI analysis

Partner with General Managers FBO Leadership Teams and Maintenance personnel to coordinate resources and ensure seamless delivery of military services including Defense Logistics Agency (DLA) contracts

Reconcile and authorize payment for any military-related invoices

Assume additional responsibilities to support Modern Aviations evolving business objectives

We are excited about you because you are

Focused organized and results-driven individual with the discipline to drive a diverse group of cross-functional partners towards a set of defined change management goals

A person who excels in a fast-paced environment and are comfortable driving to decisions and working through ambiguity

Energized by the opportunities to identify build and/or revamp processes and ways of working across multiple teams and functions

An exceptional communicator in both written and verbal interactions; clear concise and able to effectively distill the so what for different audiences; as well as the ability to listen empathize and respond thoughtfully

Naturally curious about people and love learning from diverse backgrounds working styles and perspectives and adapting your own approach to be successful

We are excited about you because you are (continued)

An individual who thrives in situations with ambiguity and change balancing the need to be nimble and responsive in the short-term with driving longer-term progress

Passionate about and experienced in delivering exceptional customer service

You will bring with you

Bachelors degree in Business Aviation Management or related field; equivalent experience may be considered

Minimum 5 years of experience in aviation government contracting program management or related field

A valid state drivers license and clear driving record

Ability to pass criminal background check to obtain an issued ramp access badge

Flexible schedule which could include nights weekends and holidays

Previous aviation and military experience

What can you expect the working conditions and physical demands for this role

Constantly operates a computer and periodically move around the office to access office machinery e.g. copy machine

Must regularly walk sit stretch bend reach grasp stoop kneel crouch or crawl to position self to perform duties

Be aware of moving mechanical parts

With the appropriate Personal Protective Equipment (PPE) work in environments that are loud

Perform various tasks in all types of outdoor weather conditions

Ability to travel to military bases conferences and airshows as required which is minimal

Note: The statements above are intended to describe the general nature and level of work being performed by people assigned to the job. They are not construed to be an exhaustive list of responsibilities duties and skills required of personnel. Furthermore they do not establish a contract for employment and are subject to change at the discretion of the employer.

Benefits Provided

Modern Aviation offers a comprehensive benefit package including:

401(k) with Company Match Medical Flexible Spending Account

6 Weeks (Annually) of Paid Parental Leave Company Provided Life Insurance and AD&D

8 Hours (Annually) of Voluntary Time Away Voluntary Life Insurance and AD&D

Medical PPO (2 Options) & HDHP Short- and Long-Term Disability

Health Savings Account (HSA) with company match Supplemental Health Accident Critical Illness Hospitalization

Dental 2 Plan Options Employee Assistance Program (EAP)

Vision Pet Insurance

Commuter Flexible Spending Account Paid Time Away

Dependent Care Flexible Spending Account Designated Holidays

Equal Employment Opportunity

It is Modern Aviations policy to seek and employ qualified persons in all jobs in a manner which will ensure equal employment opportunity in a manner as to not discriminate against any person based upon race color sex religion national origin age sexual orientation gender identity disability protected veteran status or other protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Applicants must be legally authorized to work for ANY employer in the United States. We are unable to sponsor or take over sponsorship of an Employment Visa.