Executive Director, Merchant Risk & Accreditation

Create your best future and join Westpac as an Executive Director Merchant Risk & Accreditation

Whats the role

Youll be leading the charge on merchant risk and collections across Westpacs Merchant Acquiring portfolio shaping strategy driving performance and making sure were ahead of the curve in a fast-moving high-stakes environment. This is a senior leadership role where youll own the end-to-end risk and collections capability influence across the value chain and represent Westpac at industry forums to elevate our risk practices.

Youll manage a high-performing team working closely with partners in distribution marketing risk tech and operations. Your focus will be delivering sustainable outcomes protecting shareholder value and ensuring our products meet the highest standards of compliance innovation and customer advocacy.

This is a full-time Sydney-based role working from both Paramatta and CBD locations. Youll report to the Head of Merchant Acquiring and lead a team of nine direct reports.

What do I need

Were looking for an experienced Executive Manager in Merchant Risk Accreditation Underwriting or Compliance. Youll bring:

• Deep experience in risk and collections management ideally within financial services or retail.
• Strong commercial acumen with a proven ability to manage budgets interpret analytics and deliver strategic outcomes.
• Exceptional leadership skills and ability to know how to coach inspire and get the best out of diverse teams.
• A collaborative mindset with the ability to influence across functions and drive outcomes without direct ownership.
• A solid understanding of regulatory frameworks compliance and industry best practices.

Why join us

Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:

• Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started simply click on the APPLY or APPLY NOW button

Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting thePeople with Disability and/or needing Accessibility Requirementspage on ourwebsite.