Director of Revenue Operations
Director of Revenue Operations
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Job Description
Position Overview:
Construction Resources (CR) is seeking a results-driven Director of Revenue Operations to lead the transformation and optimization of revenue-generating processes across multiple business units. This role will champion Salesforce CRM optimization cross-functional process alignment and data-driven performance management to drive scalable growth.
The Director will play a critical role in unifying sales quoting and order workflows improving CRM adoption and data quality and enabling seamless collaboration across teams. This is a high-impact cross-functional leadership role ideal for candidates with deep experience in Salesforce sales operations and the construction or homebuilding industry.
Key Responsibilities
Lead Sales & Revenue Operations: Oversee daily sales operations across business units ensuring consistent processes performance metrics and sales enablement practices.
Optimize Salesforce CRM: Drive platform strategy configuration and adoption. Simplify workflows ensure data accuracy and enhance usability for end users.
Standardize Sales & Quoting Workflows: Document and align sales quoting and order tracking processes across BUs to support consistency and efficiency.
Enable Cross-BU Selling: Build systems and visibility to support account sharing lead attribution and seamless collaboration across teams.
Champion Data Quality & Analytics: Lead data governance efforts and create dashboards that deliver actionable insights into pipeline quoting and revenue performance.
Drive Training & Change Management: Develop user training programs tools and support resources. Cultivate CRM champions within each business unit to sustain adoption.
Collaborate Across Functions: Partner with IT Marketing Finance and BU leaders to align tools data forecasting and go-to-market strategy.
Execute Strategic Initiatives: Lead key initiatives from the CR Connect roadmap including quoting enhancements referral tracking and showroom sales enablement tools.
Required Qualifications
Experience: 5 years in Revenue or Sales Operations leadership with a proven track record of leading teams streamlining processes and scaling operations.
Industry Knowledge: Background in homebuilding construction or building materials is required; strong understanding of builder and designer sales cycles.
Salesforce CRM Expertise: Advanced experience configuring and managing Salesforce including dashboards reporting and user enablement.
Process & Data Strength: Skilled in developing standard operating procedures and driving data quality using Excel BI tools or Salesforce reporting.
Analytical Thinking: Strong forecasting and KPI tracking capabilities with the ability to translate insights into operational strategy.
Leadership & Communication: Influential leader and effective communicator able to guide cross-functional alignment manage change and deliver results.
Preferred Qualifications
Education & Certifications: MBA or masters in business/operations and Salesforce or RevOps certifications (e.g. Admin Sales Cloud) preferred.
Change Management Experience: Proven success leading CRM rollouts or sales transformation initiatives in complex multi-division organizations.
Technology Integration: Familiarity with marketing automation ERP CPQ or BI tools including experience with CRM/ERP integrations.
Strategic Planning: Experience supporting go-to-market strategy sales forecasting territory design and revenue planning.
Work Environment
This role operates in a hybrid field/office setting and will require collaboration across CRs Design Centers and regional business units.
Physical Demands
While performing duties of this role the employee is regularly required to talk listen sit stand walk and use hands for extended periods. The role occasionally requires lifting up to 50 pounds and may infrequently involve lifting up to 80 pounds. Visual acuity requirements include close and distance vision color distinction peripheral vision and focus adjustment.
BENEFITS
Medical
Dental
Vision
Employer Paid Basic Employee Life and AD&D Insurance
Employer Paid Long Term Disability
Flexible Spending Accounts
VoluntaryShort-Term Disability
Voluntary Life and AD&D Insurance
Voluntary AccidentInsurance
Voluntary Critical IllnessInsurance
EEO
At Construction Resources our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth development and purpose.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time stand walk climb stairs use hands to finger handle or feel and reach with hands and arms. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus.
POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time position that requires overtime as business needs dictate.
OTHER DUTIES
Please note: this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
PRIVACY NOTICE
We value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process we require your explicit consent to collect store and process your personal information including but not limited to your resume contact details professional experience and other relevant data.
This data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent.
By submitting your application you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at
Required Experience:
Director
Employment Type
Full Time
