Lead Physician Office Specialist
Lead Physician Office Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
The Lead Physician Office Specialist is responsible for oversight of daily front office activities including management of provider resource calendars. Manages patient access by facilitating resource calendar availability. Collaborates with Office Supervisor RN Lead Providers Operations Administrator and other allied health professionals to facilitate effective/efficient operations. Responsible for the supervision and training of other personnel in the performance of Physician Office Specialist activities. Responsible for coordinating and supporting the ongoing needs of patients physicians employees and the institution through a variety of front office functions while also filling the role of Physician Office Specialist and back up Medical Secretary. Maintains regular contact with other internal departments ie Radiology Laboratory Registration Medical Records Appointment Offices etc. for the purpose of exchanging information providing instruction problem resolution and service. Serves as point of contact for customer service recovery inquiries. Participates in planning organizing and resource management to ensure efficiency in the work unit. Communicates and interprets institution and department policies information changes and ongoing developments under the direction of the Office addition the Lead Physician Office Specialist has the responsibility to serve as the liaison with the physician chair and administration to perform operational activities.
This vacancy is not eligible for sponsorship and we will not sponsor or transfer visas for this position.
Qualifications
Associates degree in healthcare business communications or related field and two years of experience of Mayo front office operations or five years experience in healthcare required. Knowledge of CPT and ICD-9 coding and medical terminology is required.
Additional Qualifications
A Bachelors degree in healthcare business communications or related filed is preferred. Progressive responsibility within front office operations is preferred. Knowledge of multiple electronic applications which support the front office operations to also include Microsoft Excel and Word is preferred. Excellent written and oral communication skills and organizational skills with the ability to function independently are preferred. Excellent customer service skills strong interpersonal and critical thinking skills and ability to manage multiple tasks/priorities are preferred. Must be able to flex hours to meet the demands of the work area.
Required Experience:
IC
Employment Type
Full-Time
