Service Plumber
Service Plumber
Posted on :
03-10-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
03-10-2025
Job Description
Job Title: Plumbing Service / Warranty Technician
Reports to: Plumbing Manager
Direct Reports: Apprentices
Join Team Kline Where Youre Not Just an Employee Youre an Owner!
AtTeam Kline we believe in creating a workplace where YOU truly belong. When you join us you become anemployee owner sharing in our success as we continue to grow and thrive. Since our humble beginnings in 2004 starting from a Des Moines garage weve grown to over 400 team members across five locations: Des Moines Waterloo Cedar Rapids Omaha and Kansas City. Weve expanded our services to include HVAC electrical plumbing and more opening exciting new opportunities for growth and advancement!
Job Summary:
The Plumbing Service / Warranty Technician is responsible for performing residential and commercial service calls diagnosing plumbing issues and completing warranty repairs with accuracy and professionalism. This role involves interacting directly with customers troubleshooting problems on-site and ensuring high-quality code-compliant workmanship. The technician serves as the face of the company in the field maintaining strong communication with management and clients while representing company standards and values.
Key Responsibilities:
Minimum Requirements:
Physical Demands:
Safety Requirements:
Work Environment:
We dont just offer a job; we offer a chance to grow with a company that treats you like family. Heres whats waiting for you:
Reports to: Plumbing Manager
Direct Reports: Apprentices
Join Team Kline Where Youre Not Just an Employee Youre an Owner!
AtTeam Kline we believe in creating a workplace where YOU truly belong. When you join us you become anemployee owner sharing in our success as we continue to grow and thrive. Since our humble beginnings in 2004 starting from a Des Moines garage weve grown to over 400 team members across five locations: Des Moines Waterloo Cedar Rapids Omaha and Kansas City. Weve expanded our services to include HVAC electrical plumbing and more opening exciting new opportunities for growth and advancement!
Job Summary:
The Plumbing Service / Warranty Technician is responsible for performing residential and commercial service calls diagnosing plumbing issues and completing warranty repairs with accuracy and professionalism. This role involves interacting directly with customers troubleshooting problems on-site and ensuring high-quality code-compliant workmanship. The technician serves as the face of the company in the field maintaining strong communication with management and clients while representing company standards and values.
Key Responsibilities:
- Perform service calls and warranty work including diagnostics repairs and minor installations.
- Communicate effectively with customers explaining findings and recommending solutions.
- Accurately diagnose plumbing issues and provide efficient lasting repairs.
- Complete required documentation including service reports and warranty claims.
- Ensure all work meets plumbing code and safety standards.
- Maintain a clean and organized work environment including job site and company vehicle.
- Collaborate with dispatch and management for scheduling and job updates.
- Mentor and support apprentices as needed during service visits.
- Maintain inventory of service vehicle materials and request restocks as needed.
- Follow all company policies regarding conduct safety and vehicle use.
Minimum Requirements:
- 2 years of plumbing service or warranty experience.
- Valid Journeyman Plumbers License (preferred; required in some areas).
- Valid drivers license and insurable under company vehicle policy.
- Strong customer service and troubleshooting skills.
- Ability to work independently and efficiently.
- Physical ability to perform job duties including lifting and confined space work.
- Proficient use of hand and power tools.
Physical Demands:
- Frequently lift and carry up to 50 lbs; heavier loads with assistance.
- Prolonged periods of standing walking and driving.
- Frequent bending kneeling crouching and reaching.
- Work in crawl spaces attics and other confined or elevated environments.
- Regular use of ladders and power tools.
- Strong hand-eye coordination and manual dexterity.
- Use of PPE including gloves safety glasses and hearing protection is required.
Safety Requirements:
- Adhere to OSHA and company safety protocols at all times.
- Report unsafe conditions or incidents immediately.
- Maintain a safety-first mindset in all customer environments.
Work Environment:
- Work is performed both indoors and outdoors often in varying weather conditions.
- Exposure to residential and commercial plumbing systems including dirty or wet environments.
- May involve emergency calls weekends overtime and after-hours availability.
- Use of protective gear required in hazardous or loud environments.
We dont just offer a job; we offer a chance to grow with a company that treats you like family. Heres whats waiting for you:
- Benefits Galore: Comprehensive medical dental and vision insurance plans plus life and disability coverage.
- Financial Security: 401k with company match plus an Employee Stock Ownership Plan (ESOP)because here you own a piece of the company.
- Paid Time Off: Generous paid holidays PTO and paid time off to relax and recharge.
- Training & Growth: Accredited on-site apprenticeship schooling and career development opportunities.
- Fun Perks: Company outings opportunities to win cash prizes and a team environment like no other.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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