Safety and Security Manager, Hilton Nagoya

EOE/AA/Disabled/Veterans

What are we looking for
A Safety and Seｃurity Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Five or more years in Security or related experienced required within the hospitality industry
• Effective time management skills
• Supervisory skills
• Positive attitude
• Good communication skills and people skills
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own
• Ability to deal effectively with all team members and guests some of whom will require high levels of patience tact and diplomacy to diffuse anger and collect accurate information
• Experience in Safety and Security Management
• Fire Safety Management/Risk Assessment
• Ability to make decisions independently complete in-depth investigations and act as expert in Safety and Security within the hotels
• Communicate with team members to assist in their personal development through identification of individual training needs development or support
• Participate in necessary training and request training to meet development needs
• Ability to read listen and communicate effectively in English both verbally and in writing in order to ascertain and document important information
• Thorough knowledge of the hotels floor plans and layout of the building(s) function rooms and working knowledge of the city and surrounding area
• Ability to use a variety of programs on the computer in order to prepare correspondence produce reports and presentations and communicate via email
• Ability to stand walk and/or sit and continuously perform essential job functions for an eight-plus hour shift
• Visual ability to observe team members in the work place analyze operations and detect situations of concern with regard to both team member and guest behaviors
• High school graduate or equivalent

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• University degree in security and safety
• Fire Safety Management/Risk Assessment
• Knowledge of safety regulations
• Previous experience with Hilton Security and Safety standards

資格と要件

ヒルトンのブランドを担当する安全セキュリティマネージャーは常にゲストのために働き他のチームメンバーと連携しますこの役割を成功させるには以下の姿勢行動スキル価値観を維持する必要があります

ホスピタリティ業界におけるセキュリティまたは関連分野での35年以上の経験
効果的な時間管理スキル
監督スキル
前向きな姿勢
優れたコミュニケーション能力と対人スキル
実績のある組織スキルを持ち単独でもうまく機能する期限を設定し期限を守り質の高い結果を出すことができる
責任ある職務に応じた適切な職務関連スキル

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

A Safety and Security Manager is responsible for managing all aspects of security for assigned hotels to deliver a safe Guest and Member experience while assisting in investigations and liaising with local enforcement officials when necessary and managing overall safety and risk management processes for assigned hotels to deliver a safe Guest and Member experience.

What will I be doing
As a Safety and Security you are responsible for managing all aspects of security safety and risk management processes for assigned hotels to deliver a safe Guest and Member experience. An Area Safety Manager will also be required to assist in investigations and liaise with local enforcement officials. A Security and Safety Manager will also be required to carry out full investigations and audit the hotel to ensure health and safety compliance. Specifically you will be responsible for performing the following tasks to the highest standards:

• Manage the internal and external guest accident/incident records by applying standard legal practices where necessary
• Guide the investigative process relative to criminal activities at the Property Level
• Manage health and safety food safety fire safety security trading standards public health housing and disability within allocated hotels
• Assist in investigations at hotel level and provide advice for the protection of the companys owned and managed assets
• Liaise with local enforcement officials on statutory routine inspections and accident investigation
• Analyze statistical accident data to allocate resources for high risk areas at hotels
• Provide support to operations statutory specialist training supplier approval and crisis management
• Manage overall safety fire safety security
• Implement safety risk management practices in line with the companys safety policy
• Actively reduce guest complaints relating to safety and fire safety
• Audit the hotel to confirm Health and Safety/Food Hygiene compliance
• Train Safety issues to managers supervisors and colleagues

ヒルトン名古屋のセキュリティーを担当してくださる方を募集しますお客様チームメンバーの安心安全を守っていただく方他の部門長と連携し避難訓練を計画実施していただける方を必要としていますこれまで培った経験を活かして新たなチャレンジをしたい皆さんからのご応募を歓迎致します

業務内容

セキュリティー部門の責任者として活躍していただきますホテルのセキュリティーにおいて監修しチームをリードしていただくポジションですまた他部門のリーダーと連携しホテル全体お客様チームメンバーの安心安全を守っていただきます

不審者不審物に対する監視警戒報告対応

すべてのエリアが安全で安心であることを確認するために定期的に施設内を巡回

緊急事態発生時の指揮現場活動

防火設備の定期的な点検管理

急病人やケガ人の応急処置救急隊への引継ぎ対応

危機管理要請に基づき防犯災害対応マニュアルの作成見直し実行

報告書の作成管理

安心安全にかかわる各種訓練の計画実施例避難訓練 など

警察消防への提出書類の作成対応

部門長と連絡を取りホテルのスタッフがセキュリティに対する責任を認識していることを確認します

すべての部門内の鍵管理を担当します

すべてのインシデントが社内ガイドラインに従って文書化されていることを確認します

犯罪や事故の処理と調査に関して現地の調査官と連携します

セキュリティ担当者の配置や詳細かつ定期的なトレーニングなどセキュリティ部門を監督します

上記は主な業務の要約でありこれまでのご経験に応じて活躍いただける幅も広がります