Quality Manager (KSA)
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1 Vacancy
Job Description
About Calo (more here)
Calo is an app providing personalized meal plans for busy people through nutritional algorithms built with love by chefs nutritionists and software engineers.
Launched in Bahrain in 2019 we have since expanded to 7 countries delivered millions of meals to our customers and are now expanding our mission of making healthy easy to retail and other verticals.
Were on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.
Why This Role Matters
Saudi Arabia is one of our most important markets operating 2 major MP sites (one in Riyadh and one in Jeddah). This role safeguards the quality and safety of every meal leaving our kitchens. Its not only about compliance its about building customer trust preventing risks and ensuring Calo is a brand people can depend on every single day.
Role Overview
We are seeking an experienced Quality Manager who will lead the development implementation and maintenance of food safety and quality programs across our Saudi operations. This person will ensure compliance with SFDA and international standards oversee audits and embed a culture of continuous improvement and excellence in food safety.
The Quality Manager will be the bridge between operations and leadership ensuring flawless execution in every process building systems that scale and leading a team that protects our promise of healthy safe and high-quality food.
What Youll Do
1. Food Safety & Quality Systems
- Develop implement and maintain Food Safety & Quality Management Systems (HACCP GMP ISO 22000 FSSC AIBI).
- Ensure compliance with local & international regulations (SFDA Codex GFSI).
- Manage internal third-party and regulatory audits and oversee CAPAs (Corrective & Preventive Actions).
2. Quality Control & Continuous Improvement
- Define and enforce quality control standards for raw materials in-process and final products.
- Oversee product testing (microbiological sensory nutritional packaging integrity).
- Investigate non-conformances lead root cause analysis and implement preventative measures.
- Leverage data customer feedback and QC metrics to drive process improvements.
3. Team Leadership & Training
- Lead and develop a local quality team across multiple MPs.
- Build a culture of accountability and food safety excellence.
- Train cross-functional teams (kitchen warehouse logistics) on hygiene and quality practices.
4. Supplier & Vendor Management
- Audit and approve suppliers to ensure safe compliant and reliable inputs.
- Work with supply chain team to maintain secure ingredients supply with full compliance and traceability and generate a monthly supplier evaluation report.
- Conduct risk assessments for ingredients packaging and third-party providers.
5. Reporting & Documentation
- Maintain accurate records of all QC checks audits and compliance reports.
- Drive and track the key quality KPIs (customer complaints recalls NCs consistency etc).
- Report performance metrics to leadership with actionable recommendations.
What Were Looking For
- Bachelors degree in Food Science Microbiology Chemistry Food Technology or related.
- 8 years of progressive quality & food safety experience in catering dynamic kitchen operations or hand crafted food manufacturing.
- 3-4 years in a leadership/managerial role with experience to manage teams remotely.
- Strong knowledge of HACCP GMP SFDA regulations ISO/FSSC AIBI and BRCGS standards.
- Hands-on experience in kitchens catering or large-scale food production.
- Lean Six Sigma or other continuous improvement exposure is a plus.
- Additional certifications (Lead auditing LSSGB BRCGS) highly preferred.
Who You Are
- Data-driven detail-oriented and highly organized.
- A confident leader who motivates and empowers teams.
- Strong communicator able to simplify technical concepts for all levels.
- Skilled in problem-solving and root cause analysis.
- Calm under pressure with a strong sense of integrity and commitment to food safety.
- Thrives in fast-paced high-growth environments.
The Hiring Journey
- Screening meeting with our TA team (30 mins)
- Technical interview with the hiring manager (60-90 mins)
- Culture-fit interview (30-45 mins)
- Kitchen Visit
- Offer stage
Ready to Join
If this role excites you and you see yourself matching at least 85% of the criteria above what are you waiting for Yalla lets gooo!
Required Experience:
Manager
Employment Type
Full-Time
