Management Trainee Accounts Payable (Generalist)

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Now were calling upon the thinkers and doers those with a natural curiosity and a hunger to keep learning keep growing. People who thrive on fearlessly experimenting seizing opportunities and pushing boundaries to turn our vision into reality. And as you help us create a better world we will help you build your own intellectual firepower.

Welcome to the relentless pursuit of better.

Inviting applications for the role of Management Trainee Accounts Payable Helpdesk
In this role were looking forward you to have knowledge in Invoice processing Payment Helpdesk Customer Service & T&E helpdesk.

Responsibilities
Response to customer inquiries via e-mail telephone.
Assist with adherence to ISO standards and requirements; prepare reports as requested including open and closed status etc.
Perform tasks requested by the manager to reach team objective or the companys objectives based on needs.
Efficiently graduating the training plan dedicated to the position and the tasks.
Investigating and resolving any invoice mismatches in the system or reject/return the invoices as per agreed procedure.
Accuracy and duplicate audit of data entry and invoices.
Vendor statement reconciliations and Manual accounts clearing.
Provide information on status of Invoices and/ or Payments relevant contact information (email).
Resolution of suppliers queries major discrepancies vendor clarification with respect to rejected payments.
Taking care of customers chat and calls and understand the queries and act accordingly.
Team handling experience.

Minimum Qualifications/Preferred Qualifications/Skills
(preferably in Commerce)
Accounting experience with customer service environment.
Work experience on: SAP MS Office Outlook.
Good communication skills (in writing and speaking) of English.
Understanding of Company and customer processes and policies. Follows working instructions. Demonstrates the ability to increase overall learning and performance by constantly adhering to policies and procedures.
Identifies and analyzes problems to make logical fact- based decisions. Open to new concepts and ideas. Willing to learn.

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.