Job Title :Child Welfare IT Support Specialist (Training User Support Regulatory Compliance 5 Years)
Location: Buffalo NY(Hybrid)
We are currently seeking candidates who meet the following qualification
Qualifications:
- Experience providing IT support within a child welfare environment including child protective services foster care/permanency or preventive services.
- Background in supporting child welfare information systems ensuring functionality and reliability for caseworkers and staff.
- Experience delivering user support in child welfare settings through training or technical assistance both in classroom and on-the-job environments; includes preparing user documentation and desk aids to support understanding of business operations and training.
- Experience working on large-scale child welfare applications (15000 users) from initial needs assessment through implementation ongoing support and follow-up activities.
- Knowledge and experience interpreting regulations and guidelines governing child welfare practices and program outcomes.
- Bachelors degree required.
If you meet these qualifications please submit your application via link provided in Linkedin.
Kindly do not call the general line to submit your application.