IT Project Manager

Pasadena, TX - USA

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

The IT Project Manager is a highly skilled technical executor responsible for architecting implementing and supporting complex IT projects across our client environments. This role requires deep expertise in infrastructure networking security and cloud technologies along with the ability to independently troubleshoot advanced issues and deliver solutions with precision. You will own technical project work from design through completion document processes thoroughly and drive continuous improvement in workflow and service quality. This role is in-office 5 days per You-You thrive in a structured process-driven environment and believe that following well-defined workflows leads to consistently exceptional results. You take ownership of your work hold yourself accountable and welcome candid feedback as a catalyst for growth. You are adaptable to shifting priorities and project scopes and you continuously seek opportunities to improve your technical expertise.-You enjoy translating complex technical challenges into clear actionable steps and take pride in delivering high-quality work independently. Youre energized by architecting solutions executing projects end-to-end and ensuring nothing falls through the bring:-45 years of experience delivering technical project work-Advanced experience with ticketing systems cybersecurity best practices and project execution-A strong background in documenting procedures troubleshooting steps and project outcomesPreferred Experience or Certifications-Experience architecting designing or deploying solutions from the ground up in areas such as:-Operating Systems & Infrastructure: Windows Servers Networking Apple macOS & iOS-Cloud & Productivity: Microsoft 365 (Fundamentals Teams Administrator Teams planning & design) Azure (including AZ-800)-Security: Sophos XG Firewall Sophos Central Endpoint & Server Ironscales Mail Security-Networking: Cisco Meraki Solutions Specialist Ubiquiti UniFi Network & Enterprise Wireless-Business Continuity & Storage: Datto Advanced Technician Veeam Backup & Replication-Certifications: ACSP CompTIA A Network ServerSkills-Expert-level troubleshooting and problem-solving for complex technical issues without supervision-Ability to architect design and deploy technical solutions independently-Deep understanding of IT systems hardware software networking concepts and cybersecurity principles-Strong communication and customer service orientation especially when guiding non-technical users-Excellent documentation habits clear processes consistent updates accurate technical records-Ability to juggle multiple priorities follow established procedures and meet deadlines-Willingness to adapt learn and continually grow technical skillsets-Ability to follow detailed processes and contribute to continuous improvement initiativesAbout UsAllSafe IT is a Managed Service Provider (MSP) serving small to medium-sized businesses across diverse industries. We pride ourselves on delivering exceptional service building trust through transparency and fostering a culture grounded in growth and Values:-Good Character-Deliver the Perfect Client Experience-Pursue Growth-Create Fun-100% TeamworkJob Responsibilities-Provide expert-level technical support and project execution for the most complex and critical client needs-Act as a technical owner for assigned projects ensuring clarity accuracy and quality-Architect implement and document solutions across networking cloud security and infrastructure-Follow established procedures and protocols for issue resolution and project workflows-Complete incident change and project tickets with accuracy timeliness and attention to detail-Improve technical documentation to maximize efficiency repeatability and profitability-Continuously expand technical knowledge staying current with new technologies and best practices-Collaborate effectively with internal teams vendors and clients as neededBenefits & Perks-Health dental and vision insurance-401(k) with employer matching-2 weeks of vacation/year -40 hours of sick pay/year-8 hours of paid volunteer time/year-8 paid holidays per year-Performance-based quarterly bonus program-Weekly stretch goal bonus program-Free employee parking and mileage reimbursement (if needed for client sites)-Bonusly employee-to-employee recognition program-Dog-friendly officeSalary Range: $/year