drjobs Customer Relationship Associate

Customer Relationship Associate

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1 Vacancy
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Job Location drjobs

Hyderabad - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description Customer Relationship Associate

Position Overview

We are looking for aCustomer Relationship Associatewith maturity warmth and exceptional communication skills to build long-term trust and rapport with our valued clients. The role is best suited for awoman professional aged 45 years or abovewho naturally enjoys interacting with people can engage in meaningful conversations and creates apositive friendly and welcoming environmentfor customers in our luxury showroom.

Key Responsibilities

  • Greet and welcome customers warmly making them feel comfortable and valued.

  • Build strong friendly and long-lasting relationships with walk-in clients ensuring they enjoy their in-store experience.

  • Engage in conversations with customers in a polite cheerful and approachable manner.

  • Support the sales team by keeping customers engaged while they explore collections.

  • Maintain customer comfortoffer water seating and ensure a pleasant showroom atmosphere.

  • Keep a mental record of repeat customers remembering their preferences families and occasions.

  • Convey trust and positivity ensuring customers leave with a happy and memorable impression.

  • Collect and share customer feedback with the management team for service improvement.

Qualifications & Skills

  • Preferably awoman candidate aged 45 years or above.

  • Prior experience incustomer-facing roles(hospitality retail front office or similar) is an advantage.

  • Pleasant talkative and naturally friendly personality.

  • Ability to converse fluently in English and local languages (Telugu/Hindi).

  • Well-groomed with a professional yet approachable appearance.

  • Patience empathy and an ability to connect with people from diverse backgrounds.

Personal Attributes

  • Warm cheerful and approachable.

  • Strong people skillsenjoys meeting and talking with customers.

  • Naturally positive and uplifting personality that enhances customer experience.

  • Team player willing to assist sales executives and managers in creating a customer-first culture.

Compensation & Benefits

  • Attractive salary with growth opportunities.

  • Employee discounts on products.

  • Training in luxury customer service standards.

  • A respectful and comfortable working environment.

Employment Type

Full Time

Company Industry

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