Customer Service
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Customer Support
Location: Rockville MD
Type: Long-term Contract no end date.
Pay: $20
Hours: Full-Time.
Responsibilities
Requirements:
Level One Personnel is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other status protected by law.
Location: Rockville MD
Type: Long-term Contract no end date.
Pay: $20
Hours: Full-Time.
Responsibilities
- Interacts with customers via telephone email online chat or in person to provide support and information on products or services.
- Collects and enters orders for new or additional products or services.
- Fields customer questions and complaints; when the issue is beyond the representatives knowledge forwards to the assigned specialist or other appropriate staff.
- Ensures that appropriate actions are taken to resolve customers problems and concerns.
- Maintains customer accounts and records of customer interactions with details of inquiries complaints or comments.
- Performs other related duties as assigned.
Requirements:
- High School Diploma or equivalent
- Ability to pass a drug and background check.
- Customer service experience required.
- Excellent communication skills including active listening.
- Service-oriented and able to resolve customer grievances.
- Proficient computer skills with the ability to learn new software
Level One Personnel is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other status protected by law.
Required Experience:
Junior IC
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
