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Stabilization Services Coordinator

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1 Vacancy
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Job Location drjobs

Springfield - USA

Hourly Salary drjobs

$ 24 - 27

Vacancy

1 Vacancy

Job Description

Job Details

Springfield MA
Hybrid
Full-time
$24.00 - $27.25 Hourly

Description

Department: Housing Support Services Work Arrangement: Hybrid-remote

Stabilization Services Coordinator

Way Finders is a 2024 Top Workplaces for Nonprofit organization named as an employer of choice because our employees said so!

At Way Finders we are passionately invested in lifting up the regions people places and systems. Though our team performs a wide variety of functions we are united by our shared mission: to build and advocate for a thriving region; to improve the stability and economic mobility of families and individuals; and to develop and manage a robust range of safe affordable housing options.

Interested in joining our team of dedicated professionals Way Finders is currently seeking a Stabilization Services Coordinator. The Coordinator supports our mission by assisting in data development tracking and implementation of quality control procedures to ensure compliance with state federal and program requirements; and provides training and supports for Case Managers and peer staff. This role supports management to ensure the successful delivery of stabilization services through program workshops administration of the resource hub and the oversight of a stabilization pilot program.

Benefits include: 20 days of accrued paid time-off in year one 15 holidays annually Health dental and vision insurance options FROM DAY ONE Educational assistance Medical Reimbursement Account Dependent Care Account 403(b) retirement plan with employer match Life insurance Short-term and long-term disability insurance Transportation benefits Employee Assistance Program Annual staff picnic!

Wage starts between $24.00 and 27.25 depending on equivalent qualifications. Interested applicants must submit a resume and cover letter; applications will be accepted until the position is filled. CORI/MVR.

The candidate may work in a hybrid-remote capacity but must live within commutable distance for regular onsite work and meetings.

Responsibilities include:
Oversee the data-related and training functions of a housing stabilization program; contribute expertise to the programs start to ensure success in long-term
Conduct audits in accordance with policy to ensure compliance with state federal and program requirements
Maintain database and systems to track performance and findings and report to management/program including for the stabilization pilot program using dynamic graphical aides as appropriate; collect and analyze data to determine compliance with regulations policies and rules identifying service gaps
Manage flexible spending resources for program participants; oversee budgeting monitoring and reporting
Proactively education and advise staff on policies procedures regulations community concerns and issues
Educate and advise landlords tenants community groups and stakeholders on policies procedures and regulations including for the stabilization pilot program
Develop and administer pilot program workshops/curriculum
Serve as key team member for internal referrals to stabilization as assigned
Proactively assist in educating and enrolling participants into the stabilization programs
Provide support and direction to stabilization case managers and peer leaders/mentors in the performance of assigned duties and resolution of matters of a more complex nature; serve as back up for case managers as assigned
Establish and maintain strong collaborative relationships with internal staff (including across departments) owners landlords community groups funding sources and other stakeholders
Proactively identify and inform supervisors of any issues that may adversely affect the department or organization

Requirements include:
3 years progressively responsible experience in human/social services data reporting or a related role; a combination of experience plus an Associate degree may be a substitute
1 year in a supervisory or lead role
Preference for nonprofit administrative support experience
Demonstrated ability with Microsoft Office (including PowerPoint and Teams for presentations) and comfort learning new software applications
Ability to assess priorities organize and operate in a flexible manner while retaining a high level of attention-to-detail
Clear effective and timely communication skills both written and verbal and in group settings (presentations workshops)
Ability to work appropriately with confidential information and set boundaries
Bilingual (Spanish/English) preferred but not required
Drivers license with acceptable driving record; reliable vehicle
CORI

Way Finders is an Equal Opportunity Employer. This position is available to all without regard to race color religion national origin disability age gender or gender identity sexual orientation political affiliation or veteran status. We provide reasonable accommodation for qualified individuals.


Required Experience:

IC

Employment Type

Full-Time

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