Bullpen Field Nurse Educator – West

Bullpen Field Nurse Educator

As the only global provider of commercial solutions IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma get medicines to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their products value to payers physicians and patients. A significant part of our business is acting as the biopharmas sales force to physicians or providing nurses to educate patients or prescribers. With the right experience you can help deliver medical breakthroughs in the real world.

We are excited to announce that currently we are looking for a Nurse Educator to join our team of over 10000 global field personnel supporting our pharmaceutical and biotech clients.

Bullpen Nurse Educator

Patients are at the center of our business strategies. The Nurse Educator Program is an educational based program designed as a resource for patients living with chronic diseases who have been prescribed specific medications. Nurse Educators provide education about specific disease treatments and resources to help patients better begin and manage their disease state and resources associated with their prescribed medication. Nurse Educators are responsible for participating in one-on-one communications with patients. The Nurse Educator interacts with enrolled patients in person by telephone video platforms email and SMS strictly following the guidelines of the program. Since the program is strictly educational based Nurse Educators do not provide medical advice or work clinically within this role.

The Bullpen Ambassador role is designed to provide flexible coverage across territories whenever support is needed such as during vacancies or leaves of absence. By stepping in quickly and seamlessly Bullpen Ambassadors help ensure continuity of patient care and consistent program delivery. This role requires adaptability strong collaboration and a patient-first mindset to keep our teams supported and our patients well cared for.

The Bullpen Nurse Educator will:

Coordinate and facilitate the connection between patients and program approved patient-based resources.

Provide direct educational training to patients on specific disease states and assigned medication.

Provide patient-focused education to promote behavioral change for the empowerment of patients to improve specific treatment compliance.

Foster appropriate dialogue between patient and health care provider

Patient engagements will take place in-person virtually and telephonically.

Provide flexible coverage across territories whenever support is needed such as during vacancies or leaves of absence.

Job Qualifications:

Bachelors degree and/or BSN preferred.

RN licensure required in state of residency compact multi-state license when available required.

Home Care experience preferred

Current Ambassador experience required

Current nursing license in good standing

5 yrs. clinical experience in healthcare to include hospital home health pharmaceutical or biotech.

Nurse educator experience preferred.

Bilingual in English/Spanish preferred

Valid drivers license required.

Ambassador must be willing to travel to support patients in multiple states as needed and adjust to varying territory needs on short notice.

Direct interaction with patients and support for persistence and compliance

Knowledge of clinical data and pharmacology

Quickly adapt to different territories teams and patient needs while maintaining strong communication and professionalism.

Demonstrated time management skills; planning and prioritization skills; ability to multi-task and maintain prioritization of key projects and deadlines.

Demonstrated effective presentation skills; ability to motivate others; excellent interpersonal (written and verbal) skills with demonstrated effectiveness to work cross functional and independently.

Demonstrated ability to develop follow and execute developed plans in an independent environment.

Dedicated home workspace

Demonstrated ability to effectively build positive relationships both internally & externally.

Demonstrated ability to be adaptable to changing work environments and responsibilities.

Fully competent in MS Office (Word Excel PowerPoint) and iPad technology

Flexibility to work weekends and evenings.

Travel up to 70-80%

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other status protected by applicable law. potential base pay range for this role is $95000-$105000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge skills education and experience; location; and/or schedule (full or part-time). Dependent on the position offered incentive plans bonuses and/or other forms of compensation may be offered in addition to a range of health and welfare and/or other benefits.