Policy & Quality Assurance Officer
Policy & Quality Assurance Officer
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Job Description
The Service & Team:
Principal Social Worker and Practice Assurance Team
The Role:
As a Policy and Assurance Officer within Adult Social Care Operations you will play a key role in shaping and enhancing the quality of practice across Adult Social Care in Cornwall.
This dynamic position offers the opportunity to lead on the development and review of policies and procedures that underpin best practice compliance and continuous improvement.
You will coordinate thematic audits contribute to strategic assurance frameworks and work closely with senior leaders to identify learning needs and drive service excellence.
With a remit that spans governance legislation and workforce development this role is ideal for someone who thrives on variety values social justice and is passionate about improving lives through thoughtful evidence-based practice.
This position will be subject to a enhanced criminal record disclosure check.
Working Pattern:
This is a full time role working 37 hours.
What youll need to succeed:
To succeed as a Policy and Assurance Officer within Adult Social Care Operations applicants will need a good understanding of policy development and governance alongside a passion for driving quality and continuous improvement.
Essential criteria include the ability to maintain a robust programme of policy and procedure reviews ensuring alignment with legislation such as the Care Act Mental Capacity Act Mental Health Act and Human Rights Act.
Candidates must demonstrate experience in coordinating thematic audits identifying learning needs and working collaboratively with the Learning and Development Lead to deliver targeted development plans.
The role requires excellent communication and analytical skills as well as the capacity to provide guidance to managers and staff on statutory duties.
A flexible proactive approach is vital as the post holder will be expected to lead or contribute to strategic assurance plans including the Practice Assurance and Development Oversight Group and support the services readiness for external inspections.
Applicants should be champions of best practice and capable of influencing service delivery through evidence-based policy and assurance work.
Please read the role profile for the full details of this role attached below in this advert
What youll get in return:
Cornwall Councils ambition is to be an employer of choice a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.
Our core employee rewards and benefits include:
a competitive salary.
a defined benefit pension scheme based on your career average earnings. This includes the option for extra voluntary contributions
a generous annual leave entitlement with the potential to purchase additional leave.
A national award-winning employee health and wellbeing programme
Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.
Additional Information:
Cornwall Council is unable to offer visa sponsorship or transfer existing sponsorship for this role.
The full role profile is attached here.
We recommend saving a copy to refer to if you are invited to an interview.
For more information or an informal chat about the role please contact
Application Process
Please attach a supporting statement to your application you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstratewhy you are suitable against each of the points marked as Application on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here The application process.
Please note that applications cannot be edited after they have been submitted please contact if you have any queries or require assistance with your application.
Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
