Facilities Lead
Facilities Lead
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Job Description
Were on a mission to make money work for everyone.
Were waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card our product offering has grown a lot in the last 10 years in the UK. As well aspersonal and business bank accounts we offer joint accounts accounts for 16-17 year olds a free kids account and credit cards in the UK with more exciting things to come beyond. Our UK customers can also save invest andcombine their pensions with us.
With our hot coral cards and get-paid-early feature combined with financial education on social media and our award winning customer service we have a long history of creating magical moments for our customers!
Were not about selling products - we want to solve problems and change lives through Monzo
London 60000 - 70000 Benefits Hear from the team
This role is based in our London office with a minimum of 3 days a week expected from the office. Note you should expect semi regular travel to all office locations as part of this role (Cardiff Barcelona and Dublin).
Our People team
We call it Monzo Magic. Mission. Action. Growth. Inclusion. Care. It runs through everything that we do and within the People Collective its how we set Monzo up for success by bringing mission led people together to do work and banking differently. We foster a culture that centres on our customers and brings together the best of tech with the best of banking. We empower a diverse high performing innovative and agile workforce in doing the most impactful work of their careers to date. Its an ambitious task to scale this culture and ways of working but its a mission were committed to.
Were looking for a Space (Property/Facilities) Lead to help us scale our strategy and lead the team who manage our global property portfolio. This is a brand new position expanding our Space & Community pillar overseeing 6 brilliant team members across 4 sites. Youll report directly to the Head of Culture and Engagement and work closely with teams across the company to create consistent safe and delightful office experiences which enhances cultural integration and puts the Monzonaut community at the forefront. If you love the variety of rolling up your sleeves and getting stuck into the details as well as being future minded and able to scale and iterate at pace then this role is for you.
Youll play a key role by...
- Executing our global property strategy - Supporting with the vision for what a global property strategy at Monzo looks like including sourcing and launching sites if and when required.
- Collaborating across Monzo - Working with stakeholders such as Legal Finance TechOps and the Senior Leadership Team to ensure alignment and consistency with our approach.
- Listening and learning Gathering feedback and using data to continuously improve and make decisions on whats working and whats not.
- Future-proofing - We want you to set the team up for success by building a scalable function which grows with Monzo. This includes managing team members and thinking about what the future of the function can look like too.
- Providing hands on support - Whether its building furniture for a new office or booking in visitors when the teams thin on the ground youll be expected to roll up your sleeves to understand and deliver our processes identifying ways to create efficiencies when required.
- Managing our Scope 1 and 2 environmental commitments - Youll work closely with our ESG team to ensure we are up to date with our scope 1 & 2 measurements and compliant with our environmental commitments.
- Managing budgets and Space related costs - Youll oversee budgets across all sites and will be accountable for ensuring these are being managed effectively.
- Creating engaging materials- adding to and reviewing our current handbook materials to ensure our processes and health and safety provisions are fit for purpose as we scale.
Wed love to hear from you if
- You have led property teams in a fast-paced high-growth and global environment.
- You have ample experience managing and leading a team
- Youre proactive full of ideas and excited about playing a key role in Monzos global growth strategy
- Youre used to operating within a data-driven environment to inform decisions and measure impact.
- You thrive in dynamic environments and are comfortable collaborating with stakeholders at all levels including senior leadership.
- Youre passionate about creating an inclusive safe and delightful employee environment that sets people up for success.
- You have fluency in MacOS Slack Learning Management Systems GSuite tools and the ability to adapt to learn new systems and processes
- Nice to have You have a formal health and safety or facilities management qualification such as IWFM 7 NVQ or NEBOSH Diploma.
Not ticking every box Thats totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo were dedicated to creating a diverse and welcoming team. If youre passionate about this role and keen to learn and grow with us we encourage you to apply even if you dont have everything thats listed just yet. Drop us your application wed love to hear from you!
Whats in it for you
60000 - 70000 share options.
This role is based in our London office with a minimum of 3 days a week expected from the office. Note you should expect semi regular travel to all office locations as part of this role (Cardiff Barcelona and Dublin).
We offer flexible working hours and trust you to work enough hours to do your job well and at times that suit you and your team.
1000 learning budget each year to use on books training courses and conferences.
We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
Plus lots more! Read our full list of benefits.
The application journey has 5 key steps
- Recruiter Call
- Take Home Task
- Role Specific Interview
- Manager and Leadership Interview
- Meet the team at our London Office
This process should take around 2-3 weeks - your schedule is really important to us so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.
Youll hear from us throughout the application process but if youve got any questions please reach out to You can also use this email address to let us know if theres anything we can do to make the process easier for you because of disability neurodiversity or anything else.
#LI-TK1
Equal opportunities for everyone
Diversity and inclusion are a priority for us and were making sure we have lots of support for all of our people to grow at Monzo. At Monzo were embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.
Were an equal opportunity employer. All applicants will be considered for employment without attention to age ethnicity religion sex sexual orientation gender identity family or parental status national origin or veteran neurodiversity or disability status.
If you have a preferred name please use it to apply. We dont need full or birth names at application stage
Employment Type
Full Time
