Senior Technical Claim Specialist (Financial Lines)
Senior Technical Claim Specialist (Financial Lines)
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$ 139500 - 236500
1 Vacancy
Job Description
Primary Details
Time Type: Full timeWorker Type: EmployeeSenior Technical Claim Specialist (Financial Lines)
Location: USA New York NY and Chicago ILL
Work Arrangement: Hybrid
The salary range for this role is:$00
The Opportunity
Manages the complete investigation evaluation and resolution of assigned portfolio of complex claims emanating from Management and Professional Lines (MLPL) business segments specifically Directors and Officers and Employment Practices Liability for our Private Company portfolio. Engages directs and manages external advisors and vendors including legal service professionals discovery vendors data and security experts and consultants across highly complex portfolio of matters.
Your new role:
Manage a diverse portfolio exclusively of high severity claims which includes conducting fact liability and loss investigations and interpreting insurance contracts in an effective and efficient manner
Evaluate and negotiate the resolution of assigned claims in a timely manner within appropriate authority and in accordance with applicable laws regulations statutes best practices and Department of Insurance (DOI) compliance
Drive the highest level of customer care responsiveness and satisfaction when managing assigned claims to deliver superior claim outcomes
Collaborate with outside representative counsel to formulate litigation strategy ensuring achievement of desired outcome and effective litigation management strategies
Directs and manage external advisors and vendors including legal service professionals discovery vendors data and security experts and consultants.
Oversee projects and planning surrounding departmental initiatives to achieve strategic objectives
Analyze develop and determine appropriate case reserves on all assigned claim files and recommend changes where necessary to ensure actuarial accuracy
Advise on specific MLPL areas of specialization and coordinates efforts to disseminate information and guide learning and thought leadership in those areas; serve as the subject matter expert
Represent QBE by participating in and attending industry seminars or authoring articles pertaining to MLPL subjects
Collaborate with Underwriters to identify understand and address novel or complex risks to appropriately price and negotiate terms including participation in sales calls and requests for proposals (RFPs)
Manage relationships with external vendors to deliver accurate timely and cost effective solutions.
Take ownership for personal development and career planning and development of required skills tools techniques and technology to continually add value to the organization.
Manage budgeted resources by anticipating expenditures accurately forecasting resource needs/costs and properly accounting for expenses to meet requirements and achieve fiscal responsibility
Required Education
Bachelors Degree or equivalent combination of education and work experience
Required Experience
5-7 years relevant experience
Preferred Competencies/Skills
Generate original innovative solutions to difficult or unusual situations
Identify and locate information and facts which are necessary and relevant for the purposes of evaluating a claim
Financial and business acumen and awareness of financial responsibility
Quickly change direction when working on multiple projects or issues
Properly document investigation findings and preserve evidence in accordance with internal and external laws and procedures
Use logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems
Assume a methodical approach to a given situation and develop a systematic procedure as a response
Develop effective negotiation strategies and prepare a plan of action
Build and capitalize on beneficial internal and external relationships including competitors
Actively contributes towards continuously improving performance and mentor team with feedback on-the-job skill enhancement opportunities and career advice
Build and establish constructive and cooperative working relationships and open lines of communication
Utilize effective communication skills to influence and persuade decision makers
Manage a diverse and extensive portfolio of management and professional liability (MLPL) claims with varying levels of complexity and activity.
Collaborate with internal resources to resolve difficult claims situations and drive resolution opportunities with internal and external stakeholders
Required Juris Doctor (JD)
Preferred Education
Law or Masters Degree
Preferred Experience
Experience handling management and professional liability matters including Directors and Officers Liability Professional Liability Fidelity Pension Trustees Liability Data-Protection and Privacy Liability
Advanced experience in other segments of management and professional lines industry including agency retail or wholesale brokerages third-party administrator risk management legal or other roles.
Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the roles complexity its location and the candidates professional background including their education and experience. Beyond the base salary regular full-time and part-time employees will also be eligible for QBEs annual discretionary bonus plan based on business and individual encourage all candidates to apply even if their salary expectations fall outside of this range as we are committed to finding the right fit for our team.
QBE Benefits: We offer a range of benefits to help provide holistic support for your work life whatever your circumstances. As a QBE employee you will have access to:
Hybrid Working a mix of working from home and in the office
22 weeks of paid leave for family growth with 12 weeks available to all parents on a gender-equal basis
Competitive 401(k) program with company match up to 8%
Well-being program including holistic wellbeing coaching gym membership confidential counselling financial and legal advice
Tuition Reimbursement for professional certifications and continuing education
Employee Network and Community QBE actively supports six Employee Networks and many ways to give back to your community
To learn more click here: Benefits QBE US.
Why QBE What if you could have a positive impact at work and in the world
At QBE were enabling a more resilient future for our customers communities environment and for our people. Were building momentum to achieve something significant and know our people are at the center of our success.
Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team youll get to spend every day working with people who are passionate talented and kind. And our international scale means were big enough for your ambitions yet small enough for you to make a real impact.
Join us now so you can be part of our success and we can be part of yours!
Equal Employment Opportunity:
QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; protected veteran status; or disability or any other legally protected status.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full-time basis without the need for current or future sponsorship.
Global Disclaimer:
The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employees normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company to each other and to our customers suppliers communities and governments. It provides clear guidance to help us to make good judgement calls.
US Only Disclaimer:
To successfully perform this job the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
US Only - Travel Frequency:
Infrequent (approximately 1-4 trips annually)
US Only - Physical Demands:
General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.
Skills:
Adaptability Claims Settlement Commercial Acumen Conflict Resolution Critical Thinking Customer Value Management Insurance Claims Processing Intentional collaboration Managing performance Mentorship Personal Initiative Project Delivery Regulatory Compliance Risk Management Team DevelopmentHow to Apply:
To submit your application click Apply and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Required Experience:
Senior IC
Employment Type
Full-Time
