OAETSO NOC Comms Specialist 1st Shift

Harrisburg, PA - USA

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Our client is looking for a IT Support Specialist

Location: Harrisburg PA
Type: Contract Onsite

Required Skills:

Ability to be clearly understood and has excellent phoneetiquette.
Ability to support end-users with varying IT skillsets.
Ability to follow directions especially when usingestablished operation and knowledgebase documentation andstandard operating procedures.
Ability to troubleshoot end-user issues and/or escalate asneeded to ensure quick resolution.
Experience with incident management call tracking andticketing software.
Preferred 2 years previous systems administrator helpdesk and/or call center experience.
Actively monitors the Service Now ticket queue.

Feel free to reach me at

Required Skills:

Previous systems administratorhelp desk and/or call center experienceExperience with incident managementcall tracking and ticketing software (preferably ServiceNow)Ability to support end users with varying IT skillsetsAbility to troubleshoot end-user issues and/or escalate as needed for quick resolutionExcellent communication skills (written and oral)

Our client is looking for a IT Support Specialist Location: Harrisburg PAType: Contract Onsite Required Skills: Ability to be clearly understood and has excellent phoneetiquette. Ability to support end-users with varying IT skillsets. Ability to follow directions especially when usingestablished o...