Assistant Manager Digital Projects, Asia Pacific

Singapore - Singapore

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Ready to bring passion into your career

Clarins Group is a trusted French family-owned company a leader in skincare and make-up operating in more than 150 countries.

We are looking for an Assistant Manager CRM Projects (APAC) to be based in Singapore.

About the Job

At Clarins digital innovation is at the heart of how we connect with consumers and elevate beauty experiences. As the APAC CRM Projects Assistant Manager you will support the successful implementation of digital and CRM tools across Asia Pacific markets. You will partner with global and regional teams to deliver projects that enhance customer engagement ensure strong data governance and drive digital transformation aligned with our brand values.

What Youll Do

Project Management & Regional Coordination

Lead and coordinate the rollout of digital tools (CRM loyalty eCommerce retail apps) across APAC markets.
Localize global project plans to ensure APAC-specific needs and timelines are met.
Act as the main point of contact for post-launch support working closely with markets and global IT teams.
Track project progress prepare updates and report to internal stakeholders and steering committees.

Training Testing & Change Management

Facilitate user training and onboarding for new tools.
Conduct UAT (User Acceptance Testing) and follow-up on any issues or bugs.
Guide markets through smooth transitions when new tools are introduced acting as a change champion.
Ensure clear documentation and provide toolkits tailored to APAC needs.

Data Stewardship & Governance

Monitor and maintain data quality across systems (customer databases loyalty programs etc.).
Support markets in managing data cleansing deduplication and compliance.
Act as the regional go-to person for all customer data-related topics.
Collaborate with global teams to enhance data governance tools and define KPIs.

Business Partnering & Cross-Functional Collaboration

Liaise closely with Regional Digital Marketing CRM and IT teams to understand business needs and translate them into functional project specs.
Support cross-functional initiatives with a digital/tech component.
Share feedback and suggest enhancements based on user insights.

About you:

Experience: 46 years in project management digital/CRM implementation or data governanceideally in beauty luxury retail or consumer goods.
Technical Aptitude: Familiar with CRM systems (e.g. Salesforce Adobe) loyalty platforms data quality tools and project management tools.
Communication & Collaboration: Strong interpersonal skills to align diverse stakeholders across markets tech teams and HQ.
Problem Solving: Resourceful hands-on and solutions-oriented with strong follow-through.
Languages: Fluent in English; other Asian language proficiency is a plus.

About the benefits:

71 years of expertise in beauty and spa with the Clarins and myBlend brands
Unique products and innovative services
A commitment to Social & Environmental Responsibility embedded in our raison dêtre
A caring and inclusive corporate culture
Development and training opportunities
Attractive compensation and benefits
A flexible work environment with up to 1 day of remote working per week

If you have a curious mind a thirst to go further and the drive to boldly take on new challenges join us.

About Clarins Group

A B-Corp certified global leading skincare and make-up company Clarins group is the embodiment of a committed family history with a fierce passion for innovation and spirit of independence. Our purpose making life more beautiful passing on a more beautiful planet is a core commitment outlined in our by-laws.

Operating in more than 150 countries thanks to our 8000 employees worldwide we are now the number one skincare company in Europe and are accelerating our development on all other continents particularly in Asia and the Americas.

In line with our dual CSR mission of Caring for people caring for the planet we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

This culture allowed us to achieve the certification of Forbes Worlds Best Employers 2024 Forbes Worlds Best Employers 2024 for Women.

To learn more about our group and our commitments to people visit .

Equal opportunity employer

We believe in making life more beautiful for our employees and our customers.

Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best

work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).

Required Experience:

Manager

Ready to bring passion into your careerClarins Group is a trusted French family-owned company a leader in skincare and make-up operating in more than 150 countries.We are looking for an Assistant Manager CRM Projects (APAC) to be based in Singapore.About the JobAt Clarins digital innovation is at th...