Digital Ambassador
Digital Ambassador
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1 Vacancy
Job Description
Primary Details
Time Type: Full timeWorker Type: EmployeeResponsible for the digital strategy definition execution servicing of Partners/ sales team with intermediaries to provide valuable service and continuously enhance customer relationship. Build customer loyalty aligned with our QBE value proposition and responsible for driving adoption and usership of all QBE digital platforms in addition to sales generation.Your New Role :
- Drive Digital Adoption for QBEs digital tools by promoting QBEs digital enablement.
- Provide onsite training and handling of all digital queries at partners premises.
- Participate in digital roadmap planning and provide partnership specific requirements on all projects.
- Market research on latest and market digital trends.
- Improve digital experience through gathering feedback from partners/ sales team.
- Prepare regular digital communications and tips for distributions to share with partners.
- Assist with digital solution design and developments.
- To develop proper launch plan with communication and training support.
- Facilitate and organize project launch training support.
- Support internal digital enquiries and raise enhancements.
- Work with IT team on broad system issues and communicate progress to affected parties.
- Key Performance Indicators on Qnect adoption rate: STP and Negotiated Quotes; One Click Renewal; Qnect; B2B2C.
- Key Performance Indicators: No. of Qnect active partners; Qnect product x-sell rate; Survey satisfaction score on digital.
About You:
- Bachelors Degree or equivalent combination of education and work experience.
- 10 years experience in financial services
- Excellent written and verbal communication skills
- Problem solving skills and solutions mindset.
About QBE
What if you could have a positive impact at work and in the world
At QBE were enabling a more resilient future for our customers communities environment and for our people. Were building momentum to achieve something significant and know our people are at the centre of our success.
Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team youll get to spend every day working with people who are passionate talented and kind. And with more than 13000 people working across 27 countries our scale means were big enough for your ambitions yet small enough for you to make a real impact.
QBE Asias operations is part of the QBE International Division and has had a presence in Asia for more than 130 years with offices in: Singapore Hong Kong & Macau Malaysia and Vietnam. We continue to be recognised for our ongoing focus on digital innovation to deliver exceptional value and operational excellence for our customers business partners people and the community. We support ESG efforts through the QBE Foundation which helps to create strong resilient and inclusive communities by focusing investment and efforts on two key areas where we believe we can have the greatest impact climate resilience and inclusion.
Benefits
Excited to share our comprehensive benefits package at QBE!
Flex and hybrid working options
Work from home policy
Paternity leaves matching with maternity leave
Well-being programs
Pensions
Medical benefits
Globally access to online learning via LinkedIn Learning
On top of annual leaves 3 additional days off (Family care leaves)
Study leave
Marriage leave
Internal Appreciation program with points to redeem nice merchandize and life experiences
Join us and enjoy a work environment that values your well-being and personal growth! #EmployeeBenefits #WorkLifeBalance #CareerDevelopment
Join us now so you can be part of our success and we can be part of yours.
Your career at QBE Lets make it happen
Skills:
A/B Testing Analytical Thinking Communication Critical Thinking Customer Service Digital Marketing Digital Strategy Email Marketing Intentional collaboration Managing performance Public Speaking Risk Management Social Media Management Stakeholder Management Team DevelopmentApplication Close Date: 30/10/2025 11:59 PMHow to Apply:
To submit your application click Apply and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Employment Type
Full-Time
