Manager, Reconciliation Operations
Manager, Reconciliation Operations
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Job Description
At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.
Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.
Job Summary
eBay is seeking a strategic analytical and people-focused Reconciliation Operations Manager to lead a growing team focused on ensuring the financial integrity of our payments systems. The role will work closely with the global Reconciliation Operations organization and leadership to ensure global process alignment effective knowledge transfer and joint ownership of reconciliation goals and standards. This role combines operational excellence data-driven problem solving and people leadership supporting both day-to-day reconciliation activities and advanced analytics including AI/ML anomaly detection.
This position is a great fit for professionals who have led finance operations or analytics teams or production support team worked with big data platforms and enjoy driving cross-functional outcomes in a fast-paced highly visible environment.
Job Responsibilities
Team & Process Leadership
- Manage a blended team of Reconciliation Operations Analysts and Reconciliation Data Analysts focused on transaction-level accuracy data recovery and ledger control.
- Works closely with the global Team and leadership to deliver on reconciliation operation goals
- Oversee T1/T3 reconciliation cycles across global payment processors internal systems and ledger platforms.
- Drive SOP compliance and internal control readiness (e.g. SOX) including documentation for audit support.
Cross-Functional Collaboration
- Work closely with Engineering Product Managers Finance Controllers Risk and Compliance teams.
- Review exception reporting and analysis with accounting.
- Follow the SOP global recon teams created to ensure alignment on reconciliations and reporting standards.
Technical Oversight
- Strong problem solving and issue investigation skill in production
- Provide strategic direction for data automation Python/SQL scripting and Big Data analysis to improve reconciliation coverage and efficiency.
- Review and guide implementation of machine learning models for anomaly detection failure prediction and reconciliation intelligence.
Required Qualifications
- 8 years of experience in financial operations reconciliation data analytics or payments ecosystems
- 4 years of experience managing high-performing teams in a cross-functional environment
- great team ability to work across multiple offices and time zones in a very diverse setting.
- Strong tech background especially skills in SQL Python and familiarity with Big Data technologies (Hive Spark BigQuery)
- Knowledge of accounting flows journal entries and reconciliation automation
- Demonstrated understanding of AI/ML models (e.g. classification clustering anomaly detection)
Preferred Qualifications
- Experience in e-commerce fintech or payments operations
- Hands-on exposure to BI/reporting tools (Tableau MicroStrategy Power BI)
- Proven ability to scale data-driven reconciliation solutions across multiple payment channels and geographies
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Required Experience:
Manager
Employment Type
Full-Time
