Take your career to new heights with Loopio!

Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious have grit and are eager to grow and build their careers. At Loopio we genuinely support each other because true success comes from working as #oneteam.

Loopio is on the hunt for a Senior Manager Software Development who thrives on solving complex challenges and is driven by curiosity. If youre passionate about building scalable high-impact solutions and love collaborating across disciplines this is your chance to make your mark.

Youll join a dynamic team of Engineers Product Managers and Designers to architect and deliver cutting-edge features that power a platform used by some of the worlds leading organisations. At Loopio we value clean code continuous improvement and knowledge sharing. From shaping technical direction to mentoring teammates youll play a key role in scaling our systems and evolving our product.

Were deeply collaborative whether its pair programming technical design reviews or whiteboarding ideas we believe the best solutions are built together. If youre excited by elegant architecture thoughtful product development and leaving things better than you found them lets build the future together.

This role requires close collaboration with teams across Canada the UK and India. To accommodate the time zone differences you will be expected to work from 11am - 7:30 pm IST.

What Youll Be Doing

• Leadership & Team Development

  • Lead mentor and grow a high-performing team of software developers.

  • Provide career guidance support personal development and drive performance through clear feedback and coaching.

  • Champion a culture of ownership learning and inclusivity within the team.

  • Recruit onboard and retain top talent ensuring a healthy and collaborative engineering culture.

• Technical Direction & Architecture

  • Guide architecture and technical design of complex distributed software systems across both product and platform layers.

  • Participate in design and code reviews to uphold standards and best practices.

  • Balance immediate deliverables with long-term architectural vision scalability and maintainability.
    Promote high code quality and maintain a pragmatic approach to technical debt.

• Project Execution & Delivery

  • Own the planning resourcing and execution of software development projects using Agile/Scrum methodologies.

  • Align team objectives with business priorities in collaboration with Product and Design.

  • Track delivery progress address blockers and proactively manage risks and dependencies.
    Drive accountability and continuous delivery of value to customers.

• Process & Quality Improvement

  • Implement and evolve engineering processes and workflows to maximize team effectiveness.

  • Build a culture of iteration feedback testing and continuous improvement.

  • Ensure robust test practices monitoring and deployment strategies are in place.

  • Lead post-mortem reviews and implement learnings to drive operational excellence.

• Cross-Functional Communication & Influence

  • Communicate project status technical challenges and decisions across all levels of the organization.

  • Translate complex technical concepts for non-technical stakeholders.

  • Represent engineering in strategic planning roadmap discussions and customer interactions when needed.
    Collaborate across teams to build shared understanding and alignment.

• Innovation & Emerging Technologies

  • Encourage innovation and experimentation within teams.

  • Stay current on industry trends and emerging technologies.

  • While not a requirement familiarity or interest in AI/MLparticularly LLM-based applicationsis a bonus and may be leveraged for product innovation.

Loopio Engineering Technology Stack:

• React

• Elasticsearch

• Node js

• PHP

• Python

• MYSQL

• Flask

• Docker

• Databricks

• Amazon Webservices

• Chef

• Terraform
  

What You Bring to the Team

• 10 years of experience in software development including 3 years in a team leadership or engineering management role.

• Proven track record of leading technical teams through complex projects with architectural impact.

• Strong knowledge of modern software engineering practices cloud-native systems microservices and scalable infrastructure.

• Hands-on experience working across both product features and platform components.

• Solid understanding of Agile methodologies and experience driving delivery in an iterative environment.

• Excellent communication collaboration and conflict-resolution skills.

• Passion for developing people building strong engineering cultures and fostering team growth.

• Bachelors or Masters degree in Computer Science or equivalent experience.

• Experience in AI/ML or building features that integrate LLM-based technologies

• Background working on large-scale multi-tenant SaaS platforms.

• Familiarity with tools like AWS Docker Terraform MySQL Redis Elasticsearch and React.

Where Youll Work

• Loopio is a global company HQd in Canada that embraces flexible and effective work models. While many of our teams operate remotely this role is part of a new strategic product team that will work in a hybrid model to accelerate innovation and foster deep collaboration.

• For this role you will be based in our Ahmedabad Gujarat hub with the expectation of working from our co-working space in downtown Ahmedabad 3 days per week. This approach is intentionally designed to give you the best of both worlds: high-impact in-person collaboration with your team to drive impactful product initiatives and the flexibility of focused work-from-home days.

• Our employees (or Loopers as we call ourselves!) live and work in Canada (British Columbia and Ontario) London and India (specifically in Gujarat Maharashtra and Bengaluru).

• Our India/UK hub employees work according to business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration.

• Youll collaborate with your immediate team in person and with our global teams virtually across the UK Canada and the US (were just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work during the workday

• We encourage balancing synchronous and asynchronous collaboration to effectively work as a global #OneTeam!

Why Youll Working at Loopio

• Your manager supports your development by providing ongoing feedback and regular 1-on-1s we leverage Lattice for our 1:1s and performance conversations

• You will have the opportunity to elevate your craft and the opportunity to explore your creativity with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact.

• Well set you up with a MacBook laptop a monthly phone and internet subsidy and a work-from-home budget to help get your home office all set up for your remote days.

• Youll be joining a supportive culture that offers the best of both worlds: deep connections built in a collaborative office environment and the flexibility of a global virtual-first company.

• Enjoy the camaraderie and energy of a dedicated office space complete with snacks beverages and amenities to fuel your day. Your team will also have a dedicated social budget for welcome lunches and other activities

• Participate in townhalls AMA (Ask-Me-Anything) and quarterly celebrations to celebrate the big wins and milestones as #oneteam!

• Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round.

• Youll be a part of an award-winning workplace with an opportunity to make a big impact on the business.

Questioning your qualifications Read this Hi there we recognize that all too often potential candidates dont apply for a position simply because they dont hit every single criteria included in the job descriptionparticularly members of underrepresented groups.

Whether or not your experience checks off all the boxes on a job posting we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage so weve created prompts in the application for you to share more about yourself. If youve made a career transition (or a few!) youre self taught in a new role or you have skills/experience youd like to highlight we want to hear more about what you could bring to the table.

AI in Recruitment At Loopio we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening drafting preliminary job descriptions generating initial interview questions and occasionally sourcing prospective candidates. However AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines

Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team () should you require accommodations at any point during our virtual interview processes.