Digital Integration & Quality Analyst
Digital Integration & Quality Analyst
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Job Description
Are you passionate about building seamless digital experiences and driving innovation in banking technology First International Bank & Trust is seeking a Digital Integration & Quality Analyst to lead the integration of Salesforce within our digital ecosystem. This role is key to ensuring our platforms work together securely efficiently and with the customer in mind.
This is an in-office position
Key Responsibilities:
- Design and implement secure scalable integrations across banking platforms using APIs SSO middleware and data feeds.
- Leverage your Salesforce expertise (Sales Service or Financial Services Cloud) to support CRM-driven workflows and digital banking enhancements.
- Collaborate with cross-functional teamsproduct development UXto deliver customer-centric digital solutions.
- Document integration architecture data flows training materials and troubleshooting guides.
- Train internal teams on new digital features and system connections.
- Support QA efforts and ensure integrations meet business goals and technical standards.
- Monitor system performance and proactively resolve issues across Salesforce and digital platforms.
- Translate customer feedback into actionable improvements.
- Manage DevOps strategy including environment management CI/CD pipelines and release coordination.
- Ensure all integrations comply with internal security policies and external regulations.
Qualifications:
- Bachelors degree in business finance or technology; 3-5 years related experience in banking or digital banking or equivalent combination of education and experience is required.
- 3 years of Salesforce solution design experience (Sales/Service/Financial Services Cloud).
- Salesforce Application Architect and/or System Architect credential.
- Strong knowledge of data modeling integration architecture and security/sharing models.
- Experience with digital banking platforms (Alkami preferred).
- Hands-on experience with API integrations SSO middleware and CI/CD pipelines.
- Proven ability to train internal teams and collaborate cross-functionally.
First International Bank and Trust is a family-owned full-service Community Bank with locations in ND MN SD and AZ. We show our employees we care by providing competitive benefits and training and growth opportunities.
We show our employees we care by providing competitive benefits and training and growth opportunities. Here are the things we offer within our full-time benefits package:
- Health Dental & Vision
- 401K Retirement Plan with Employer Match
- Paid Parental Leave
- Life and Disability Insurance
- Generous PTO and Holiday pay
If you are interested in learning more you can apply or if you have questions before applying you can reach out directly at
Equal Opportunity Employer
Required Experience:
IC
Employment Type
Full Time
