(INTERNAL ONLY) Implementation Analyst

Implementation Analyst

Are you looking to take the next step in your career We have an excellent opportunity for
you to progress as an
Implementation Analyst.

As a critical part of the Operations E&U Team the Implementation Analyst is responsible for
supporting the rollout of new systems and processes focusing on data analysis process mapping and training to ensure successful adoption.
This role reports directly to the Implementation Team Manager.

This role is a permanent position. Contracted hours will be 37.5
per week; Monday to Friday however flexibility will be to meet the needs of the business.

Hybrid working will apply with an expectation of working a minimum of 2 days a week from head office
(Worksop).

Closing date: 9am on Monday 3rd November 2025 with a view to interview wc 3rd November 2025.

What do you need

• A full understanding and significant experience of working within the universal agent operating model.

• Strong communication skills with the ability to explain concepts clearly and support others through change.

• Analytical mindset with attention to detail and a focus on practical problem-solving.

• Ability to work collaboratively and contribute to team goals.

• Proven track record in the clients
  operating model across multiple industries.

• Excellent communication and interpersonal abilities.

• Ability to work independently and as part of a team.

• Willingness to undertake training relevant to the role including consulting and communication skills.

• Comfortable working in a dynamic environment with evolving priorities.

• Willingness and ability to travel nationally and overseas as .

• 4 to 6 years experience in the relevant field/industry years experience.

• Experience with data analysis tools or reporting platforms are advantageous.

• Exposure to transformation programmes or system implementations.

• Familiarity with documentation and process mapping tools.

What will you be doing

• Support the implementation team by analysing data and processes related to the clients model.

• Assist in documenting new procedures workflows and training materials.

• Provide operational support during system changes migrations and training rollouts.

• Monitor and report on adoption metrics identifying areas for improvement or additional support.

• Collaborate with team members to ensure consistent understanding and application of client processes.

• Participate and deliver in workshops feedback sessions and testing activities to support continuous improvement.

• Communicate clearly and effectively with colleagues and stakeholders to support change initiatives.

• Maintain a proactive approach to learning and development including training in consulting communication and transformation tools.

• Adherence to company targets and KPIs.

We will give you:

• Starting on
  28
  days annual leave per year
  (inclusive of Bank Holidays) with more days earned for continued service.

• Death in Service - times two
  of your salary (subject to criteria)

• Enrolment to a contributory pension scheme (starts after 3 months)

• Free Eye Care Receive Specsavers vouchers for eye tests and a contribution to glasses if needed for VDU use

• Employee Assistance Programme - provides highly confidential help and advice for legal financial and medical concerns. Plus access to the MyMindPal app

• Company Mental Health First Aiders

• Enhanced Family Leave Pay with service

• Access to a Health Cash Plan Scheme

• Free tea and coffee breakfast and sandwiches at head office.

• Free car parking and electric car charging point at head office.

Values

At The DDC Group we lead with Innovation adapt with Flexibility and grow through Empowerment. We act with Integrity fuel our work with Passion and pursue continuous Growth for our people our clients and our world.

About the company

The DDC Group is a renowned leader in data business process outsourcing and technology solutions providing clients across industries including banking and finance energy and utilities healthcare insurance shipping and logistics life sciences public sector and travel among others.

If this sounds like the right career move for you click apply to be our Implementation Analyst.

If you have any questions please email
or call

Required Experience:

IC