Operations Leadership Development Program Full Time

The Cigna Operation Leadership Development Program

Start Date July 6 2026

Locations:Bloomfield CT Chattanooga TN Philadelphia PA St. Louis MO Denver CO
Work Style:Hybrid (3 days in-office/week)
Duration:3 years Full-Time Rotational

Were seeking curious driven individuals who are eager to learn grow and lead. This is a great opportunity for those early in their careers who are excited to apply their academic knowledge in a real-world setting for a Fortune 500 health care leader. This role is designed to support your transition from academia to industry.

As an Operations Leadership Development Program associate youll rotate through Core Operations Enablement and Improvement & Delivery gaining hands-on experience in roles that impact business operations. Youll work as either an individual contributor leading projects and driving process improvements or as a people manager overseeing team operations setting goals and developing staff.

Areas of exposure include:

• Customer & Client Service Operations
• Provider Solutions
• Strategy & Enablement

Core Operations Rotation:

• Support critical operational processes that impact end-to-end client/customer/provider experiences
• Create reliable reporting and dashboards that provide visibility into operational processes
• Influence partners in a matrixed environment
• Improve processes through managing a team

Improvement and Delivery Rotation:

• Manage and execute on programs and projects aligned with enterprise objectives
• Apply agile methodology to gain efficiency reduce operating expenses or improve customer experience
• Create recommendations based on data-driven insights and analytics
• Gain experience in statistical processes control

As an associate in the program you will also be able to participate in the following opportunities:

• New Hire Onboarding & Learning Series: New associates are provided with an initial onboarding and learning series throughout their first year that includes an introduction to the industry company structure and Operations leaders. This enables associates to begin developing skills such as business acumen effective communication conflict resolution and data analysis.
• OLDP Offsite Events: Program associates will be invited to attend an offsite to connect and network with other OLDP associates and Operations leaders as well as participate in training and development opportunities.
• OLDP Workgroup Involvement: Participate and take on a leadership role in a workgroup with other OLDP associates to support program activities such as recruitment inclusion learning & development and branding.
• Mentorship Programming: A formal mentorship program with business leaders to support continuous development throughout the program.

Upon completing the program Associates will be prepared to lead impactful projects and teams across the organization supporting our vision of being the premier global health services company.

• Oversee critical business processes and lead teams
• Manage relationships with global service partners
• Lead efforts to automate processes and manage bot technology
• Contribute to overall strategic roadmap planning for client customer and provider work streams

What Were Looking For:

• Seniors currently enrolled in a bachelors degree in operations Supply Chain Logistics Healthcare Administration or related business field or relevant professional / hands-on experience required.
• Cumulative GPA of 3.0 preferred.
• At least one internship or relevant experience in business operations analytics or process improvement.
• Demonstrated leadership through work student organizations athletics or community involvement.
• Strong analytical problem-solving and decision-making skills.
• Comfortable navigating ambiguity and driving results through collaboration.

Preferred Skills & Experience

• A strong foundation in Microsoft Suites Project Management and Financial Acumen.

• Highly motivated confident and positive.
• Excellent communication presentation and listening skills.
• Strong critical thinking influencing and teamwork abilities.
• Goal-oriented with exceptional customer service standards.
• Able to manage multiple priorities effectively.

Location and Relocation:

• Locations include either Bloomfield CT Chattanooga TN Philadelphia PA. Denver CO or St. Louis MO.
• Relocation benefits are available and you have the option of choosing between the four location options.

Schedule:

• You must be available to work a 40-hour work week beginning July 6 2026. Working days are MondayFriday.
• OLDP associates are required to work in-person 3 days a week (Tuesday Wednesday and one day of your choosing).

Other Information:

• This role is open only to individuals who are eligible for employment in the United States and who would not require visa sponsorship now or in the future.
• Qualified applicants will be considered for employment without regard to age race color religion national origin sex sexual orientation gender identity disability or veteran status. Need accommodation Email:
• Our recruitment process consists of several rounds including a recruiter phone screen and up to 3 rounds of interviews. Our final round interview day will be conducted in person with the expectation of traveling to one of our offices where applicable. The job application window will close on October 23 2025 or once all roles are filled.

We want you to be healthy balanced and feel secure. Thats why youll enjoy a comprehensive range of benefits with a focus on supporting your whole health. Starting on day one of your employment youll be offered several health-related benefits including medical vision dental and well-being and behavioral health programs. We also offer 401(k) with company match company paid life insurance tuition reimbursement a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs visit Life at Cigna Group.

About The Cigna Group