Project Manager
Project Manager
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Job Description
WhySailPoint
Love what you do. And love where you do it. Smart people fun culture innovative work beautiful offices oh and everyones really nice. Thats what people say about SailPoint. Were known as the company where everyone wants to work and we have the awards to prove it.
If youre passionate about outsmarting cybercriminals and working at a company where you can truly have an impact we want you to join our team.
SailPoint empowers the largest most complex organizations by putting identity at the Center of Security and IT. Our 2000 customers include global financial institutions government entities and pharmaceutical organizations.
About the team Success Acceleration Services Packages (SASP):
We are a global dynamic multicultural and multilingual team that thrives in a fast-paced ever-evolving environment.
From technical experts to senior management we collaborate closely to tackle any situation head-on with a build the plane as we fly it mindset. Were goal-driven and solution-focused turning every challenge into an opportunity while supporting and learning from one another.
Our team is passionate curious and always ready to dive deep bringing people together to help navigate and deliver results with professionalism and care. We work hard move fast and continuously bring fresh ideas to the table all while fostering a culture of growth inclusion and mutual respect. We invest in our people champion their careers and ensure our customers and business are always at the forefront.
If youre proactive eager to learn and ready to make a real impact join us in shaping the future as part of this incredible worldwide operating team.
Who You Are:
You are a self-directed highly motivated and experienced professional who excels in customer and partner-facing roles. Your strengths lie in managing details with exceptional communication skills and organizational prowess. You are adept at working with various teams and geographies maintaining a focus on operations while possessing project management capabilities.
What You will Do:
Your responsibilities will include coordinating resources for early customer support workshops and rule diagnostics. You will be a key communicator ensuring the proper setup of customers and coordinating events and webinars. Your organizational skills will be crucial as you manage and update project information ensuring the stakeholders and purchased services are being fully leveraged. Also you will be responsible for contacting Customer Success Managers confirming kickoff completion and ensuring customer readiness. Your ability to discern appropriate discussions and maintain discretion in choosing whom to involve will be crucial for success.
Within 1-2 months you will lead customer projects by preparing project plans meeting with internal teams on a weekly basis tracking progress and deliverable completion maintaining project status forecasting and budget reporting and documenting project risks and issues.
After 6 months you will have demonstrated a strong understanding of our delivery methodology and lead significant PM duties for SASP
Within 1 year you will be expected to manage all project management duties for various project types and complexity resulting in a sustainable project management portfolio.
Responsibilities:
Coordinate resources for setup support workshops and rule diagnostics
Confirm proper customer setup and coordinate events and webinars
Manage the project and customers using Smartsheet or other project management tools updating and organizing information
Confirm kickoff dates and ensure project readiness
Initiate staffing requests and submit tickets for architect sessions
Exercise discretion in discussions and involvement of relevant parties
Requirements:
3 years of professional work experience with a focus on customer or partner-facing roles
Excellent organizational and communication skills
Experience in coordinating resources
Ability to coordinate events webinars and ensure proper customer setup
Strong operational focus with project management capabilities
Experience working with various teams maintaining discretion and effective communication
Certifications: Project Management Professional (PMP) a plus or Certified Associate in Project Management (CAPM)
Education: Bachelors degree or equivalent work experience
Travel: Up to 15%
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact or mail to 11120 Four Points Dr Suite 100 Austin TX 78726 to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
Required Experience:
IC
Employment Type
Full-Time
