Fleet Operations Specialist
Fleet Operations Specialist
Posted on :
01-10-2025
Employer Active
1 Vacancy
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Job Description
Job Description Summary
Through ownership of the Fleet operational process and the suppliers that administer it ensure a professional & proactive service to GE Vernova through building effective relationships with our customers coordinating all the administrative activities that facilitate the smooth and efficient running of the fleet.Job Description
Roles and Responsibilities
- Ensure timely communication with our internal customers to resolve requests and issues in a professional and courteous manner that aligns with the operational and strategic aims of the Company
- Develop a strong working relationship with the wider GE Vernova Fleet stakeholder teams and our Fleet vendors through timely and accurate administration of Fleet processes ensuring effective communication and early identification of requirements & any service issues
- Drive Fleet expertise for assigned process within existing team of administrators (both local and offshore) through knowledge sharing and training
- Provide and maintain accurate documentation and reports related to Fleet
- Proactively seek customer feedback to identify areas for process improvement standardization and efficiency within assigned process
- Advise on complex questions/requests from the HR and Total Rewards community concerning the area of expertise in professional courteous & timely manner
- Continuously support GE Vernova with the development and implementation of the strategic goals Driving safety improving quality reducing cost and reducing CO2 emission of the fleet
- Build and share expertise by continuously keeping up to date with internal and external updates and changes
- Ensure that high standards of accuracy and quality are maintained with appropriate controls in place taking accountability for compliance with relevant legal and GE Vernova policy requirements
- Consistently follow defined processes challenging steps that may not make sense / add value to drive continuous improvement.
- Maintaining Workday and Fleet inventory ensuring highest standards of completeness accuracy and compliance with relevant legislation and policies
Skills & Expertise
- Experience of a HR or Operations process ownership role in a fast-paced customer-oriented environment.
- Ability to work in a global team comfortable working in an office or remote setting with easy access to our operations centre in Budapest.
- Experience of customer service desk case management (ServiceCloud or similar)
- Process mind-set understanding of core Fleet operational processes
- Decisiveness self-motivation and ability to work with minimal supervision
- Experience of driving strong performance from third-party suppliers & remote teams
- Ability to prioritize multiple tasks & work to deadlines
- Comfortable delivering against quantitative and qualitative performance metrics
- Experience of analyzing and improving operational processes in a matrix organization
- Proven ability to work professionally & proactively with a remote client base
- Fluency in English with polite professional communication skills
- Ability to anticipate and resolve challenges
- Strong IT skills including Excel Word and Oracle
- Confidentiality & controllership mindset
- Supportive and enthusiastic team player
- Language skills: Fluent English is mandatory / Other languages (French German Spanish Italian) are a plus
Additional Information
Relocation Assistance Provided: No
Required Experience:
IC
Employment Type
Full-Time
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