Senior Claims Manager

Essential Responsibilities:

• Oversees end-to-end management of 350500 self-insured claims annually across 40 corporate and project-specific policies covering property auto equipment liability and specialty claims

• Provides strategic guidance on complex insurance claims across all business areas leveraging deep industry legal and policy expertise.

• Leads and develops a high-performing claims team through mentoring performance metrics training and implementation of technology and best practices to drive efficiency and outcomes

• Manages complex property liability and specialty claims across Canada and the U.S. from initial loss through settlement coordinating third-party specialists and advocating for coverage to minimize Ledcors exposure and secure optimal outcomes

• Provides strategic claims guidance to operating groups balancing operational goals with cost-effective resolution strategies pursuing recoveries and representing Ledcor in negotiations and settlement conferences

• Oversees the Risk Management Information System (RMIS) ensuring accurate claims tracking reporting and system enhancements to support operating groups and senior executives

• Collaborates with finance reporting teams and operating group leaders to align data structures enhance KPIs and develop dashboard reporting for effective claims analysis

• Manages the financial aspects of the claims program including invoice approvals reserving strategies and loss reporting while coordinating with captive insurance managers to ensure accurate and timely claim submissions and cost forecasting

• Serves as the primary claims management expert and liaison for internal stakeholders and external partners leading insurer negotiations supporting insurance strategy and renewals and fostering strong relationships with brokers adjusters and insurers to enhance company reputation and ensure compliance

Qualifications:

• Minimum 10 years of experience in a claims environment including at least 5 years in a supervisory role

• Proven expertise in adjusting complex and litigated claims across general liability construction professional and environmental impairment lines

• Broad industry experience primarily in construction (Canada and the U.S.) with exposure to aviation and marine claims an asset

• Proficient in RMIS systems Microsoft Office data management tools and business intelligence reporting platforms

• Strong analytical negotiation and communication skills (both verbal and written)

Compensation:

$127200- $173250 Annual

Compensation

This is the expected base pay range for this role. Individual base pay will be determined based on a variety of factors including experience knowledge skills education and location.

Our competitive total rewards package provides compensation and benefits that support your physical mental and financial wellbeing. We offer exciting challenging work with opportunities to develop your skills and knowledge.

Additional Information

Our workplace culture has been recognized as one of Canadas Best Diversity Employers Canadas Most Admired Corporate Cultures and a Top 100 Inspiring Workplace in North America.

Employment Equity

At Ledcor we believe diversity equity and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals regardless of race color religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or any other identifying characteristic are encouraged to apply.

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment inclusion and belonging.

Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. For more information about Ledcors Inclusion and Diversity initiatives please visit our I&D page.