Program Coordinator

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Job Profile

Job Title

Department

Compensation Range

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge qualifications and experience for the the normal course employees will be hired transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

Program Coordinator

Please include a cover letter which includes the rationale of why you are interested in this position why you would be a good fit for this role and how you meet the required qualifications.

At UBC we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research innovation and learning for all faculty staff and students. Our commitment to employment equity helps achieve inclusion and fairness brings rich diversity to UBC as a workplace and creates the necessary conditions for a rewarding career.

Job Summary

This is a 2-year term position.

Office of Professional Learning (OPL) works within the UBC Faculty of Education to offer professional learning opportunities for teachers and education professionals working in BC and beyond. Programs are flexible and part-time often online or off-campus and designed to meet the needs of working in-service teachers. OPL also oversees the implementation and management of the Provincial Teacher Mentorship Office (PTMO) including its two-year pilot program funded by the BC Ministry of Education and Child Care.

The Program Coordinator plays a key role in the planning development and delivery of diverse professional learning programs and events ensuring a commitment to excellent service for participants instructors and external partners. This position will also lead the development and implementation of administrative procedures to support the PTMO two-year pilot program.

This position is responsible for developing and managing the logistics surrounding the overall planning design curriculum development facilitation and delivery of educational programs and events in a cost-recovery environment. The incumbent will participate in the development of program learning materials and evaluation tools and conduct needs assessments and market research to assist in the development of programming. The role also involves building and nurturing relationships with key partners to amplify OPL and PTMOs profile and impact. Success in this position requires exceptional attention to detail the ability to manage multiple priorities under tight deadlines and a collaborative spiritalong with the independence to take initiative and drive projects forward.

Organizational Status

Reports to the Manager Professional Learning (OPL) and the Project Manager Provincial Teacher Mentorship Office (PTMO). Works closely with both the OPL and PTMO teams. Liaises regularly with faculty members staff other UBC units and external partners such as school districts government and community partners.

This position is equally divided between two portfolios with 50% of time dedicated to the Office of Professional Learning (OPL) and 50% to the Provincial Teacher Mentorship Office (PTMO).

Work Performed

• Coordinate the planning design implementation and evaluation of programs and events including both in person and online learning opportunities ensuring a commitment to excellent service for participants instructors and external partners.

• In collaboration with managers assist in the development of all aspects of program and event execution including the development of program management tools budgets curriculum development facilitation contracts and protocols and external vendor contracts.

• Lead the development and implementation of administrative procedures to support participant instructor and external partner recruitment on-boarding day-to-day customer service and retention.

• Liaise with a variety of university departments and external partners in the development and implementation of programs (i.e. marketing learning design finance event planning audio visual).

• In collaboration with managers and subject matter experts assist in the development of program learning materials and evaluation tools to support the successful implementation and assessment of learning events.

• Conduct needs assessments and market research to assist in the development of programming and strategic planning.

• Assists in the analyzing and interpretation of data to inform decision-making and reach unit goals and targets.

• Prepare and present program impact and reports for internal and external partners.

• Day-to-day project coordination including budget and enrolment tracking.

• Interpret university policies and established procedures to ensure compliance and accurate documentation.

Consequence of Error/Judgement

Judgment and tact are required when communicating with faculty members staff students school districts in-service teachers faculty partners external partners as well as when coordinating projects within the unit. All communication is representative of the Faculty and should be conducted in a professional and formal manner. Inappropriate judgment could potentially damage the reputation of the Faculty and could possibly have a negative impact on future partnerships and working relationships.

Supervision Received

Works independently under supervision of the Project Manager Provincial Teacher Mentorship Office and the Manager Professional Learning.

Supervision Given

This position does not have supervisory responsibilities. May oversee and coordinate the work of student staff and internal & external service providers.

Minimum Qualifications

University degree in a relevant discipline. Minimum of two years of related experience preferably in an educational environment or the equivalent combination of education and experience.

Willingness to respect diverse perspectives including perspectives in conflict with ones own.

Demonstrates a commitment to enhancing ones own awareness knowledge and skills related to equity diversity and inclusion.

Preferred Qualifications

• A Bachelor of Education degree or a university degree in a related field.

• Experience in delivery development and evaluation of educational programs in a university setting and working with senior academic administrators and faculty an asset.

• Strong project coordination and event planning skills with the ability to manage multiple priorities and meet tight deadlines.

• Proven ability to build relationships and work effectively with a variety of constituents including faculty staff educators and external partners.

• Demonstrated ability to work collaboratively within a diverse team environment as well as independently.

• Effective oral and written communication interpersonal project management and organizational skills.

• Ability to show initiative good judgment tact discretion and a strong service client attitude.

• Ability to work flexible hours including the occasional evening and weekend.

• Familiarity and experience with UBC project coordination tools such as Microsoft Suite Teams Zoom WordPress and learning management systems.

• A commitment to the values of justice equity diversity and inclusion held in the Faculty of Education Strategic Plan.