Wellness and Resiliency Sr. Coordinator
Wellness and Resiliency Sr. Coordinator
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1 Vacancy
Job Description
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery ride-sharing HiTech FinTech and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twenty-three locations across twelve countries which include the Philippines India and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an ever-changing world.
What We Offer: At TaskUs we prioritize our employees well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
Responsibilities include:
Wellness Programming Schedules coordinates and communicates to stakeholders available wellness programs and initiatives tailored to the unique needs of the employees which include the 8 dimensions of wellness
Partners with Operations other stakeholders and vendor providers to ensure access to and awareness of structured cohesive and accessible wellness tools and resources available for employees.
Facilitates specialized workshops and outreach events on wellness topics; coordinates logistics scheduling participant communications and post-event feedback.
Supports and coordinates wellness programming with colleagues in different sites and/or countries to promote employee well-being education success and retention and to ensure regional/global adherence to the wellness framework.
Monitors and reports compliance with specific hiring and training requirements for employees working in different lines of business (onboarding company-required training etc).
Sources and assesses third-party resources to bring outreach services or specialized training to employees as part of wellness initiatives.
Develops and facilitates specialized workshops or services requiring attention to detail strategic thinking and diplomacy with critical stakeholders including leadership support staff and current and potential clients on wellness topics.
Provides resource referral and case management services to employees requesting support outside of TaskUs wellness capabilities.
Serves as an educational leader on community resources available to all employees and works closely with HR to ensure alignment on current benefits information.
Tracks and proactively orders supplies and other material needs.
Ensures wellness spaces are in good condition through regular inspections and timely entry of work orders.
Stakeholder Interaction
Liaises with internal TaskUs stakeholders and vendor clinicians to ensure efficiency in appointment scheduling and accuracy in staffing coverage
Assists in reviewing presentation decks of vendor clinicians and provides feedback to ensure fidelity to the TaskUs programming framework storytelling format and appropriateness in a business setting.
Well-Being Assessment and Reporting
Champions and tracks participation rates and program success metrics to evaluate the effectiveness of wellness initiatives and make data-driven improvements
Gathers and formats data to assist the manager with business review reporting requirements
Coordinates with the research and data analytic team to promote employee resiliency assessments.
Recognizes employees in distress and refers them through the proper channels and resources available at TaskUs (coaches vendor clinicians EAP) or to appropriate local resources.
Maintains organized and up-to-date records to meet client audit requirements.
Tracks and reviews well-being data for accuracy and prepares reports as needed
Communication and Advocacy
Meets with leaders from key stakeholder departments to maximize wellness service provision and increase awareness of resources
Participates in cross-functional committees to improve policies or procedures as needed and coordinates logistics scheduling and stakeholder communications.
Creates and distributes marketing materials to spotlight wellness initiatives through social media email distributions and other methods of communication.
Represents leadership in meetings when appropriate
Maintains regular communication with employees through newsletters email updates and digital platforms to promote wellness programs and resources.
Collaborates with the WR Team and other stakeholders to integrate wellness into broader well-being policies and ensures alignment with organizational goals.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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