Office & Administrative Specialist Intermediate Office Coordinator (SA26023)
Office & Administrative Specialist Intermediate Office Coordinator (SA26023)
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Job Description
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
Working Title:
Office & Administrative Specialist Intermediate - Office Coordinator (SA26023)Institution:
Minnesota State University MankatoClassification Title:
Bargaining Unit / Union:
206: AFSCME - Clerical and OfficeCity:
MankatoFLSA:
Non Job ExemptFull Time / Part Time:
Full timeEmployment Condition:
Classified - UnlimitedSalary Range:
$0.00 - $0.00Salary Range
$20.76 - $27.53 / hourly; $43346 - $57482 / annually
Job Description
This position exists to serve the students of Minnesota State University Mankato who are seeking mental health services. This in-person position is responsible for providing reception services scheduling appointments and meetings confidential record keeping communication with students and Counseling Center consumers budget maintenance purchasing and clerical services for the Counseling Center staff. This position is not eligible for remote work.
Minimum Qualifications
Respond effectively to clients coworkers and customers who have questions about agency operations and procedures. (in person in writing on the phone and through presentations and other electronic correspondence)
Follow and explain laws rules regulations standards policies and procedures to clients coworkers and customers including client confidentiality.
Schedule and confirm customers appointments in person on the phone and through email and other written or electronic correspondence.
Accounting/budgeting/expense reporting sufficient to monitor and balance multiple budgets and grants.
Database management sufficient to develop and maintain databases and calendars for staff.
Respectfully engage with clients coworkers and customers when handling difficult or complex problems and resolving escalated complaints or disputes.
Perform the duties with politeness respect and interest in positive problem solving.
Interpret and explain program information to customers clients and coworkers such as policy procedures eligibility requirements application details and payment methods.
Preferred Qualification
Demonstrated commitment to fostering a diverse working and learning environment.
Ability to learn mental health terminology sufficient to draft related documents and correspondence and engage students parents and employees in an appropriate manner.
Ability to learn explain and adhere to confidentiality in communication with and about clients.
Ability to successfully multi-task in a faced paced environment.
Comfort level working in crisis situations.
Skill in graphic design.
Proficiency in multiple software programs including Microsoft Office Suite Adobe etc.
Ability to set up and problem solve a variety of technology issues (windows PCs printers iPads etc.)
Ability and commitment to being punctual.
Other Requirements
Work safely at all times which includes but is not limited to participating and completing all required safety trainings as well as performing all job tasks in accordance with Minnesota State University Mankato policies and procedures utilizing appropriate tools equipment and personal protective equipment.
The Minnesota State University Mankato Annual Security and Fire Safety Report is available for your review. This report is required by federal law and contains policy statements and crime statistics for the University. The policy statements address the schools policies procedures and programs concerning safety and security. Three years worth of statistics are included for certain types of crimes that were reported to have occurred on-campus or in other University affiliated locations. This report is available online at: may also request a paper copy from University Security at or by emailing .
Work Shift (Hours / Days of work)
Monday - Friday; 8:00 a.m. - 4:30 p.m.
Telework (Yes/No)
No - Based on the essential functions of this positions MMB Policy #1422 and University policies relating to flexible work this position is eligible for the following work modes:
Exclusively On Campus: A position that requires the employee to perform all their work at their campus work location.
About
More than 1600 talented faculty staff and 1600 student employees with a wide variety of skills and backgrounds support university operations every day. Our faculty and staff enjoy excellent benefits a team environment and challenging careers. As an affirmative action/equal opportunity institution we are committed to supporting the continued growth of our diverse community.
We also take the opportunity to recognize that we live work and learn in the homeland of the Dakota people whose language frames our name - Minnesota State University Mankato.
Benefits Information:
At Minnesota State we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays Vacation Time Sick Time six weeks of Paid Parental Leave low cost medical and dental insurance with low deductibles ($250 - $1500) a Pension Plan 457(b) and 403(b) retirement plans and other retirement investment options pre-tax medical and dental expense (with roll-over option) and dependent care accounts employer paid life insurance short and long term disability as well as professional development and a tuition waiver program for employees and their dependents etc. We promote the health and well-being of our employees and take work/life balance seriously.
Desired Start Date:
Position End Date:
Open Date:
0Close Date:
Posting Contact Name:
Lacie R Mitchell-GarzaPosting Contact Email:
Required Experience:
IC
Employment Type
Full-Time
