Automotive Service Advisor
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Job Location:
Vancouver, WA - USA
Monthly Salary:
$ 4000 - 8000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Our Automotive Service Writers excel in bolstering service department business through expertly recommending and selling essential service to customers while prioritizing exceptional customer service and fostering long-term client relationships that strengthen our Believe in Nice culture.
Automotive Service Writers Compensation and Benefits:
Automotive Service Writers Competitive Salary: 7% commission on individual customer pay/warranty/internal total parts and service adjusted gross plus 1% commission bonus on individual customer pay/warranty/internal of total parts and service adjusted gross if bonus criteria for the month is met.Expected monthly earnings averaging $4000-$8000 with a potential for increased income based on additional individual sales.
Generous Paid Time Off (PTO):We prioritize work-life balance offering industry-leading PTO. New full-time employees accrue 4 hours per pay period totaling approximately 96 hours in the first year with increases over time.
Comprehensive Benefits Package: Hannah Motor Company provides extensive health benefits starting the first month after 60 days of employment. Options include medical dental vision Health Savings and Flexible Spending accounts life insurance and short- and long-term disability alongside a robust 401(k) plan for retirement planning.
Paid Holidays: Hannah Motor Company offers 5paid holidays per year to Automotive Service Advisors/Writers subject to completion of the introductory period and other eligibility requirements as per company policy.
Automotive Service Advisor/Writer Responsibilities:
- Greets customers in a timely friendly manner and obtains vehicle information.
- Refers to service history inspectsvehicle and recommends additional needed service.
- Provides a complete and accurate written cost estimate for labor and parts.
Checks onprogressof repair throughout the day. Contacts customers regarding any changes in the estimate or promised time explains cost and time requirements indetailand gets proper authorization before any additional repairs are performed. - Reviews repair orders to ensure that work is completed and additional work and authorizationisnoted. Closes repair order as appropriate.
- Explains completed work and all charges to customers.
- Maintains high customer satisfaction standards.
Automotive Service Advisor/Writer Qualifications:
- Ability to read and comprehend instructions and information.
- Excellent communication and time management skills.
- Ability to multi-task and prioritize.
- Physical ability to use computer hardware/software.
- Team player with a positive attitude and ability to collaborate in a team-oriented process.
- Must maintain clean driving record and be insurable with company insurance.
At Dick Hannah Dealerships our Core Values are summed up in four words: Family Integrity Respect and Purpose. Were a family-run business thats been around since 1949 but keep our focus on the future and innovation. The Hannah family is passionate about how our business is run and treating our employees just as well as our customers. Every day. We truly care for our employees and sincerely appreciate everyones day-to-day contributions.
Dick Hannah Dealerships. Believe in nice.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Our Automotive Technicians are adept professionals capable of diagnosing and repairing various automotive issues across all domains and may include specialized ...
