RPA Business Analyst
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Job Location:
Pretoria - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities:
Process
Attending and engaging in RPA project meetings and reviews by contributing domain-specific knowledge and experience.
Identify candidate business processes suited to Robotic Process Automation.
Design model and document RPA Solution Specifications.
Ensure that business requirements are clearly identified prioritised and satisfied by appropriate technical and or business processsolutions.
Provide process solution support to institutionalise RPA initiatives.
Analyse and make recommendations about improvements to specialist systems procedures policies and practices.
Reviewing and commenting upon business and functional requirement specifications for RPA projects and maintenance.
Draw on own technical or professional expertise knowledge and experience to identify and recommend tactical solutions todefined problems.
Influence and communicate across business areas impacted by practice area to minimise resistance and ensure on- boarding ofnew thinking.
Take accountability for delivery of contracted work outputs within agreed parameters quality standards and client service targets.
Proactively identify interconnected problems determine its impact and develop best fit alternatives developing best practice RPAsolutions.
Recommend changes to optimise processes systems practice areas and associated procedures and execute the implementationof change and innovation.
Client
Ensure customer satisfaction by adhering to quality- and timeline expectations.
Participate in the specialist practice community and contribute positively to body of knowledge.
Provide authoritative specialist expertise and advice to internal stakeholders.
Governance
Ensure that completed work adhere to relevant policies procedures governance and legislative requirements and report ondeviations and discrepancies.
People
Provide specialist know-how support advice and practice thought leadership in area of expertise.
Closing date: 10th of October 2025
Successful candidate must be based in Gauteng region.
Employment type: Hybrid contract position until 31st of March 2026.
This vacancy is open to people with disabilities.
Qualifications and Experience:
Diploma in Business Analysis or relevant bachelors degree.
4 - 6 years experience in a business analysis or similar environment of which 2 -3 years specialising in RPA solutions.
Proficiency in process modelling tools.
Proficient in writing functional specifications.
Familiar with RPA platforms in particular Microsoft Power Platform.
Key Skills and Competencies:
The acknowledgement and assumption of responsibility for actions products decisions and policies within the scope of the role
or employment position.
Understands a situation issue and or problem by breaking it into smaller pieces or tracing the implications of a situation in a
step-by-step way.
The ability to take all relevant details into account to ensure that a task is completed to required standards.
The ability to identify patterns or connections between situations that are not obviously related and to identify key or underlying
issues in complex situation.
The ability to formulate new concepts based on information gathered.
Degree to which one possesses definitive technical and or fundamental understanding of the business.
Must be able to systematically identify analyse and resolve existing and anticipated problems to reach optimum solutions in a
timely manner.
Ability to be considerate for self and others.
Firm belief in the reliability truth or ability of someone or something.
Build diverse and inclusive workplaces where decisions practices processes and transactions are transparent and fair.
The quality of being upright truthful sincere and freedom from deceit or fraud. Guided by values ability to demonstrate moral
judgement and doing the right thing consistently.
Activities tasks and practices associated with obtaining and using high level of knowledge in business areas functions and
products.
Ability to determine trends from raw data in various aspects of work at SARS.
Contribution to improving operational efficiencies incl. re-evaluation of processes policies procedures and provision of
recommendations to enhance operational efficiency.
The knowledge and interpretation of relevant functional policies and procedures.
Fundamentally rethinking and redesigning business processes to obtain sustained improvements in quality cost service lead
time flexibility and innovation.
Contributions to improving the operational efficiencies within the team including re-evaluation of processes and provision of
recommendations to enhance operational efficiency.
Ability to create reports for various SARS stakeholders as relevant in a lucid and effective manner keeping in mind the purpose
of the reports.
Required Experience:
Manager
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
