DescriptionThe London EDITION is looking for its next Groups and Events Sales Coordinator!
Would you like a job that gives you
- Food on shift Meals on us!
- Late evening/Early morning taxi allowance up to 20
- Uniform Provided - Dry cleaning included.
- Discounted accommodation in over 9000 hotels all over the world. Yes 9000!
- Discounted food & drink in all our restaurants and bars
- Discounts for your friends and family
- 5 breakfast when staying in most of our European hotels
- Specially curated discounts in thousands of shops
- 24-hour employee assistance helpline
- Wellness and mental health programmes
- Amazing employee parties
- 28 Holiday days (including bank holidays) increasing with length of service
- Eye test vouchers and contributions towards glasses
- Instant employee recognition
- Employee of the month nominations with generous prizes
- Unlimited career opportunities (internationally and locally)
- Internal transfer and promotion opportunities
- In-house training and development team with a strong focus on career progression and personal growth
- ...and much more
We are looking for a driven diligent and friendly Groups and Events Sales Coordinator to join the team at The London EDITION hotel.
Join and work alongside a highly experience teams.
As a Groups and Events Coordinator you will:
- Process all reservation requests changes and cancellations received by phone fax or mail.
- Answer record and process all guest calls requests questions or concerns.
- Perform general office duties to support Sales & Marketing (e.g. filing sending emails typing faxing).
- Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott including up selling.
- Contact appropriate individual or department (e.g. Sales Data Administration Accounting Operation Teams) as necessary to resolve guest calls requests or problems.
- Promote awareness of brand image internally and externally
- Provide administrative support to Group and Events Sales Team responsible for day-to-day correspondence
- Participate in relevant alignment meetings such as weekly group resume meetings and BEO meetings PM/credit meetings
- Responsible for the general document correspondence t production and distribution to include handover documents BEOs daisy events internal and external proposals groups resumes and contracts
Our most successful Groups and Events Sales Coordinator is someone who:
- Demonstrates exceptional communication skills to interact effectively with guests co-workers and management.
- Possesses strong attention to detail and organizational abilities for managing multiple tasks accurately and efficiently.
- Exhibits sales acumen to maximize revenue through upselling opportunities and effective negotiation.
- Displays a customer-focused approach and problem-solving skills to ensure guest satisfaction and resolve issues promptly.
- Knowledge of Opera will be an advantage
- Experience in planning event or conference hotel services preferred
If this sounds like the perfect place for you apply to be our next Groups and Events Sales Coordinator today!
EDITION is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive people-first are committed to non-discrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
IC