You Lead the Way. Weve Got Your Back.
With the right backing people and businesses have the power to progress in incredible ways. When you join Team Amex you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers communities and each other. Here youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits programs and flexibility that support you personally and professionally.
At American Express youll be recognized for your contributions leadership and impactevery colleague has the opportunity to share in the companys success. Together well win as a team striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity and in an environment where everyone is seen heard and feels like they belong.
Join Team Amex and lets lead the way together.
How will you make an impact in this role
The Credit and Fraud Risk team is seeking an Analyst with a primary focus on Card Lending products (Revolve and Installment). The successful candidate will be a key contributor to drive improvements within American Expresss Consumer and Commercial card risk lending strategies and customer experiences.
You will be exposed to stimulating challenges and opportunities to drive impactful change in an environment focused on innovation within a high growth market and region for American Express.
Job Responsibilities (Essential Functions):
- Collaborate on the design development implementation and monitoring of novel risk strategies and initiatives for the Japan Lending portfolio to profitably grow the business.
- Develop strong relationships with colleagues from the Central Risk Management organization as well as Operations Product Marketing and external partners to drive enterprise wise success for the market developing a holistic understanding of the enterprise.
- Closely monitor key lending credit performance metrics and the implications on trends diagnosing problems and identifying opportunities.
- Support product and marketing partners on optimizing profit by balancing growth and credit risk.
- Passion to deeply understand the market landscape regulator requirements and competitor practices and seek opportunities for innovation.
- Develop expert knowledge of American Express systems and infrastructure and leverage this knowledge to define solutions.
- Take your part in fostering an inclusive engaging and open culture within your team and beyond. We win as a team.
Critical Factors to Success:
- A passion for problem-solving innovation and collaboration
- Strong interpersonal skills
- Ability to extract meaningful insights and narratives from data to support business goals and bring others with you
- Enterprise thinking Dont box yourself into a silo
- Growth mindset eager to learn challenge and develop yourself
Qualifications:
- Strong communication skills with the ability to influence diverse audiences in a cross-functional team environment
- A passion for solving problems with data technical know-how and strong attention to detail
- Experience as a self-starter with ability to analyze data and derive meaningful insights to affect business outcomes
- Ability to drive change by quickly learning from the customer experience market environment regulatory context and operations
- Experience with statistical programming language e.g. SAS SQL R Python or willingness and ability to become proficient
- Experience working with card lending products under the Installment Sales Law is a plus
- Proficiency in Japanese and English
- Bachelors degree
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical financial and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical dental vision life insurance and disability benefits (depending on location)
- Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations.
Required Experience:
IC