About the Role:

Grade Level (for internal use):

The Team:

The Revenue Execution team is a key partner to the frontline Revenue team serving as experts on renewal execution across D&R and RVS product portfolios. We are a vibrant global team of ambitious client-focused professionals who thrive on collaboration problem solving and supporting the achievement of revenue goals. If youre energized by partnerships and motivated to lead with impact this is the team for you.

The Impact:

This role is at the heart of driving revenue within the wider Market Intelligence Revenue organization. As an Associate Revenue Execution you will work with multiple internal stakeholder teams and individuals to deliver successful revenue results while aligning with organizational goals.

Whats in it for you:

• Growth opportunity: Partner with senior leadership on execution of our customer retention strategy fostering relationships with clients across a designated territory.
• Cutting-edge tools: Use the latest technology and creative solutions to support sales and drive retention.
• Global collaboration: Work alongside cross-functional teams and diverse clients building a worldwide network.
• Results-driven culture: Join a team where quality innovation and results are prioritized.

Responsibilities:

• Serve as a partner and retention champion for Revenue leadership by utilizing the Customer Retention Framework to support account teams in all retention-related activities.
• Develop a deep understanding of the renewal process across the entire product portfolio and provide guidance to Account Managers as needed.
• Manage the end-to-end retention process including renewal preparation configuration of quotes documentation creation and management billing coordination where applicable.
• Utilize meticulous attention to detail to ensure that contracts are correctly generated with the correct terms and conditions pricing and pertinent client information.
• Obtain approvals from stakeholders including Legal Product and Solutions Engineering to process renewals in a timely fashion and in compliance with internal policies.
• Document renewal activity including renewal status and relevant notes in Salesforce to provide accurate revenue forecasts to Senior Leadership.
• Identify and escalate potential risks or concerns regarding renewal process and timelines with Account Management team and Revenue Execution leadership as they arise proactively recommending solutions where possible.
• Proactively reach out to cross-functional partners on open items to ensure renewals are processed on time and escalate delays to Leadership.
• Promote the adoption and use of enablement tools advising frontline teams on effective pricing packaging retention strategies and opportunities for upselling and cross-selling.
• Ensure timely submission of agreements and facilitate the signature process ensuring that countersigned agreements are promptly returned to clients.
• Verify the accuracy of invoices and collaborate with the collections team on outstanding invoices ensuring compliance with client requests for purchase order (PO) numbers.
• Disseminate monthly Accounts Receivable report to Account Management teams to address latent payments ahead of account suspension.
• Prioritize self-upskilling around company operations processes and systems to optimize effectiveness in the role and improve client satisfaction.
• Provide backup support for team leads and management and complete additional assignments as required.
• Integrate and collaborate with Account Management teams as critical resource for the retention workflow.
• Contribute to a positive work environment by bringing self-starter energy flexibility and motivation to the team.

Qualifications:

• Bachelors degree or 3 years of professional experience in SaaS or a similar business environment
• Proven commitment to excellence solving complex challenges and delivering results with a positive can do attitude
• Strong communication and influencing skills with the ability to communicate effectively at all levelsinternally and externally
• Excellent critical thinking and problem-solving skills with keen attention to detail and a focus on innovation and efficiency
• Self-starter who takes initiative brings ideas to life and drives independent execution
• Passion for continuous improvement and curiosity to explore new ways of working
• English fluency
• Client-facing experience preferably with retention & negotiation experience
• Sales Support or Enablement background preferred
• Proficient in Salesforce Excel PowerPoint and other relevant data management and reporting tools
• Open to work on a shifting schedule US / EMEA shift

About S&P Global Market Intelligence

At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.

For more information visit In It For You

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information imagination people technologythe right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Were constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity Discovery Partnership

At S&P Global we focus on Powering Global Markets. Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.

• Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit: Hiring and Opportunity at S&P Global:

At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to. S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activityhere.

Required Experience:

Senior IC